Location in the City
Information about this station
Ticket Office
S-Bahn Customer Center
Location
S-Bahn station Alexanderplatz
Dircksenstr. 2
10179 Berlin
In the western station concourse (ground floor)
Opening hours
Monday – Friday | 08:00 - 20:00 |
Saturday | 09:00 - 18:30 |
Sunday, Holiday | 09:00 - 18:30 |
S-Bahn Ticket Office
Location
S-Bahn station Alexanderplatz
Dircksenstr. 2
10179 Berlin
In the eastern station concourse (ground floor), exit Alexanderplatz
Opening hours
Monday – Friday | 06:00 - 21:30 |
Saturday | 07:00 - 20:00 |
Sundy, Holiday | 10:00 - 19:00 |
DB Agency
Location
S-Bahn station Alexanderplatz
Dircksenstr. 2
10179 Berlin
In the S-Bahn Customer Center (ground floor)
Opening hours
Monday – Friday | 07:00 - 20:00 |
Saturday | 09:00 - 18:30 |
Sunday, Holiday | 09:00 - 18:30 |
Equipment
- Park & Ride: along Karl-Liebknecht-Str.
- Bike parking
- Ticket machine: 8x
- Restroom: WC center in the station concourse
- Ticket stamping machine: 6x
Mobility aids
- Accessibility
- Elevators (6)
Regional traffic / long-distance traffic
- connects the lower level (passage from/to the underground), the foyer building and the Regional and mainline rail platform, tracks 1 and 2.available
Urban transport
- street <> platform U2 <> intermediate level <> platform U5 in the direction of Hönowavailable
- street <> intermediate level <> platform U8 <> platform U5 for arrivalsavailable
- intermediate level <> platform U8 <> platform U5 in the direction of Hönowavailable
- platform U2 <> intermediate level <> platform U5 for arrivalsavailable
- Between foyer building and S-Bahn platform, tracks 3 and 4available
- Escalators (11)
Urban transport
- Upwards from the foyer building to S-Bahn platform track 3 and 4available
- Upwards from foyer building to S-Bahn platform, track 3 and 4 (near by the lockers).available
- From S-Bahn platform, track 3 and 4 (platform centre of the platform) downwards to the foyer building (centre of the platform, towards the S-Bahn Ticket Office).available
- From foyer building (towards the S-Bahn Ticket Office) upwards to S-Bahn platform, track 3 and 4 (centre of the platform).available
- Upwards from lower level (up- and downwards to the andergroud) via the foyer building to the S-Bahn platform, track 3 and 4.available
- From S-Bahn platform, track 3 and 4 downwards via foyer building and further in the lower level (crossover to underground)available
- Upwards from lower level to the foyer building (near by the drugstore).available
Regional traffic / long-distance traffic
- From regional- and mainline rail platform, tracks 1 and 2 halfway leading down to the foyer buildingavailable
- Leading up from the foyer building (halfway) to the platform 1/2available
- From regional- to mainline rail platform, track 1 ans 2 downwards to the foyer building (near by DB Travel Centre/DB Reisezentrum).available
- From S-Bahn platform, upwards to regionalplatform track 1 and 2 (near by DB Travel Centre/DB Reisezentrum).available
Current departure times
Regular departure times
Timetable valid for several months without consideration of construction projects.
Weekdays
Notarzteinsatz auf der Strecke Hauptbahnhof beendet
last updated: 07:15 / 20.06.2025
Nach einem Notarzteinsatz auf der Strecke in Hauptbahnhof kommt es auf den Linien S3, S5, S7, S75 und S9 noch zu Verspätungen und Ausfällen.
Wir bitten um Verständnis.
Rahnsorf <> Spandau
- Interval change
- Timetable change
- Please use the timetable information before starting your journey.
Ostbahnhof <> Alexanderplatz
- Zugverkehr zwischen Ostbahnhof und Zoologischer Garten nur im 20-Minuten-Takt mit der Linie S3 und S9.
- Zugverkehr:
- Linie S5 fährt:
- Strausberg Nord <> Ostbahnhof mit Umsteigen in Mahlsdorf
- Linie S7 fährt:
- Ahrensfelde <> Warschauer Straße und Zoologischer Garten <> Potsdam Hbf.
- Linie S5 fährt:
- Aufgrund der Kurzfristigkeit ist diese Baumaßnahme nicht in der Fahrplanauskunft enthalten.
Warschauer Straße <> Westkreuz
Ahrensfelde <> Potsdam
- Timetable change
- Platform change
- Please use the timetable information before starting your journey.
Flughafen BER > Bundeplatz (Charlottenburg)
- Zugverkehr verändert
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Flughafen BER <> Charlottenburg
- Train service amended
- Please use the timetable information before starting your journey.
Warschauer Straße <> Westkreuz
- Fahrplanänderung
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Warschauer Straße > Friedrichstraße
- Der Zug Flughafen BER ab 1:09 Uhr nach Friedrichstraße (an 1:56 Uhr) endet bereits um 1:45 Uhr in Warschauer Straße.
- Der Zug fällt zwischen Warschauer Straße und Friedrichstraße aus
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Charlottenburg > Warschauer Straße
- Der Zug Charlottenburg ab 3:02 Uhr nach Flughafen BER (an 4:00 Uhr) beginnt erst um 3:26 Uhr in Warschauer Straße.
- Der Zug fällt von Charlottenburg bis Warschauer Straße aus.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Alexanderplatz > Warschauer Straße
- Der Zug Alexanderplatz ab 3:05 Uhr nach Flughafen BER (an 3:45 Uhr), beginnt erst um 3:11 Uhr in Warschauer Straße.
- Der Zug fällt von Alexanderplatz bis Warschauer Straße aus.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Westkreuz > Warschauer Straße
- Der Zug Westkreuz ab 3:12 Uhr nach Flughafen BER (an 4:16 Uhr) beginnt erst um 3:39 Uhr in Warschauer Straße.
- Der Zug fällt von Westkreuz bis Warschauer Straße aus.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Station Operator
Geschäftsbereich Personenbahnhöfe:
DB InfraGO AG
Europaplatz 1
10557 Berlin
Help / Contact: The 3-S-Central
For questions or advice on service, safety, or cleanliness at the station, the 3-S-Central Berlin is available 24 hours a day:
- Tel.: +49 030 297-1055
- Website
Safety at the Station
If you or any other passenger requires assistance, witnessed a crime, or discovered property damage of any kind, please contact:
- On-site personnel: supervisory staff, security guards, DB Service Store employees, ticketing staff, or, in extreme cases, train drivers.
- The Federal Police Headquarters, Berlin: Tel .: +49 0800 6 888000
- Any other police department.
- The security control center of S-Bahn Berlin: Tel +49 030 297 51114
Station cleanliness
- Learn more about cleanliness at the stations
- Report garbage or grime directly to our cleaning teams via WhatsApp: +49 157 923 628 36
- Report vandalism at +49 30 297-51114 and receive a reward of up to € 1,000.
Accessibility On The Go
Advertising
- Advertising spaces inside the Berlin S-Bahns
- You can apply for advertising at train stations at www.stroeer.de (Website in german)
Fare zones
The tariff area of the Verkehrsverbund Berlin-Brandenburg (VBB) includes the federal state of Berlin and the state of Brandenburg with its administrative districts and independent cities of Brandenburg, Cottbus, Frankfurt (Oder) and Potsdam.
Berlin and the surrounding regions are divided into fare zones a, b and c gegliedert.
Fare zone Berlin a includes the city center of Berlin, including the S-Bahn-Ring.
Fare zone Berlin b begins outside the S-Bahn ring and reaches to the city limits.
Fare zone Berlin c includes both the outskirts of Berlin and the city of Potsdam.