Emergency call & Hotlines

• police: +49 110
• Fire brigade / rescue service: +49 112

• 3-S-Central Office (Help/Service at the station): +49 30 297 1055
• S-Bahn-Customer Telephone: +49 30 297 43333
• BVG-Hotline: +49 30 19449
• Mobility Service Center: +49 30 65 21 28 88

• Medical on-call service:  +49 116 117
• Emergency call for accidents with poison:  +49 30 19 240
• Emergency-Pharmacy Information:  +49 180 5 00 29 63*
• pastoral advice service:  +49 800 111 0 111
• Hotline for crime victims:  +49 116 006
• Hotline for emergencies with teeth:  +49 30 89 00 43 33
• Addiction & Drug Hotline:  +49 180 6 31 30 31*
• EC / Credit card block:  +49 116 116

* These hotlines can incur additional costs for mobile phone networks.