Number of Employees(full time)
|> operators & drivers||997|
|> in Berlin||254|
|> in Brandenburg||74|
|> in Berlin||133|
|> in Brandenburg||33|
|Total Number of Passengers per year||441.81 Mio|
|Passengers per work day||1,3 Mio.|
|Customer satisfaction (German school grading scale)||2,5|
|Average travel distance||10,29 km|
|Quarter Train Fleet||650 (2-Wagen-Einheit)|
|Average number of years in service||18 Jahre|
|Average travel speed||40 km/h|
|Operating performance||31,84 Mio Train KM|
|Transportation performance||4.432 Mio Passenger KM|
|Service & Sales*|
|Employee operated sales facilities||12|
State: March 2018
In the midst of the Berlin bustle, mobility and short-distance travel is a top priority. Up to 1.4 million passengers commute on the S-Bahn during the average work week. Our red and yellow trains are just as iconic to the Berlin cityscape as the Brandenburg Gate and the TV Tower. Our employees provide service to the capital 24 hours a day, 365 days a year. The 327-kilometer route network, complete with 166 stations, is served by 16 lines connecting the city with the surrounding region.
We offer versatile services: a sufficient number of trains plus a nationwide network of customer centers and ticket machines as well as employees on the platforms of central S-Bahn stations, who are happy to provide information at any time. Starting in 2021, we will set a milestone in quality with the new S-Bahn 483/484 production series.
Our multi-facetted portfolio also includeds a list of successful partners who all assume crucial tasks within the Berlin and Brandenburg public transportion system.
In 1924, the first electric S-Bahn rolled down the tracks from Berlin to Bernau: the beginning of S-Bahn history in the making. With the fall of the wall, new challenges came our way: a route network that was forcefully divided could now grow together again and within one and a half decades, we were able to get the barren tracks functioning again. Today, we are continuously working to improve comfort and services for the passengers of Berlin and the surrounding region.
In the field of environmental protection, we see ourselves in a position of responsibility. We pride ourselves on being able to offer the capital an environmentally friendly means of transportation. Our employees are going above and beyond to improve comfort, service, and reliability while making large and small contributions to the preservation and protection of natural resources.
Social and cultural commitment is an important part of the corporate philosophy of S-Bahn Berlin. In many ways, we support clubs, aid organizations, and initiate charity projects. In addition, the S-Bahn Berlin has invested €65,000 employing two mobile case helpers. These helpers reach out to physically hard-hit victims, especially those who seek refuge in the public transportation and train stations. The goal is to show vagrants ways out of homelessness. The mobile case helpers work on site, in direct contact with the clients. The Station Mission at Zoologischer Garten coordinates the project.
Our company employs more than 2,800 people who are committed to making their daily mark in a wide variety of areas so that the S-Bahn Berlin can present its passengers with attractive offers and services. In order to meet the growing challenges of a constantly expanding capital metropolis, we are still looking for reinforcement in the field of train operators. Since 1934 more than 18,500 apprentices have successfully completed their training in a wide variety of occupations.
The S-Bahn Berlin GmbH was founded on January 1, 1995 and is a wholly owned subsidiary of DB Regio AG. DB Regio AG is responsible for the local passenger transportation of the Deutsche Bahn AG in Germany.