Elevator and Escalator Outages

Find out which elevators and escalators are currently out of service at trainstations and will be repaired or replaced in the near future.

Elevator defective? There is a remedy!

With the help of the BVG Muva Aufzugersatz (lift substitute service), you can get an alternative, barrier-free travel option at certain S-Bahn and underground stations if a lift is not available, at no extra cost to your ticket or with a valid disability card by calling the BVG Muva call centre on + 49 30 256 55 555 or via app. Aids such as walking sticks and wheelchairs are accepted. This offer currently applies for:

S1 between Brandenburger Tor and Wittenau
S2 between Brandenburger Tor and Tegel and between Attilastraße and Schichauweg
S25 / S26 between Brandenburger Tor and Bornholmer Straße
S3 / S5 / S7 / S75 und S9 between Hauptbahnhof and Friedrichsfelde Ost or rather Karlshorst
S41 / S42 between Frankfurter Allee and Wedding
S8 / S85 between Frankfurter Allee and Wittenau or rather Bornholmer Straße.
U1 / U3: between Warschauer Straße and Kottbusser Tor
U2: between Klosterstraße and Schönhauser Allee
U5: between Hauptbahnhof and Biesdorf-Süd
U6: between Unter den Linden and Kurt-Schumacher-Platz
U7: between Südstern and Karl-Marx-Straße
U8: between Wittenau and Hermannstraße
U9: between Osloer Straße and Leopoldplatz

Elevators

Regional traffic / long-distance traffic

Between lower level 2 (lower platform level, track 5 and 6), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 13 and 14, centre of the platform). not available
Between lower level 2 (lower platform level, track 3 and 4), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 11 and 12, centre of the platform) not available

Escalators

Urban transport

From upper level 2 (S-Bahn platform, track 15 and 16, westside) downwards to upper level 1 entrance hall (near by "S-Bahn-Kundenzentrum") not available

Regional traffic / long-distance traffic

From southern entrance Washingtonplatz main floor upwards to upper level 1 not available
From upper level 1, entrance hall upwards to upper level 2 platform 11 and 12 (mainline rail platform) eastside, section F not available

Elevators

Regional traffic / long-distance traffic

Between Regional- and mainline rail platform, track 1 (section D) and foyer not available (under construction)

Escalators

Regional traffic / long-distance traffic

From western pedestrian tunnel from Erich-Steinfurth-Straße upwards to S-Bahn platform, track 8 and 9 not available (under construction)
In the eastern part of the pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
In the western pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 2 and 3 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7 not available (under construction)
In the western part of the pedestrian tunnel from Erich-Steinfurth-Straße upwards to the S-Bahn platform, track 10 and 11 currently no access for technical Information

Escalators

Urban transport

From the east entrance hall upwards to the upper S-Bahn platform, track 11 and 12 (southeast corner of the platform) not available
From the westside entrance hall upwards to the upper S-Bahn platform, track 11 and 12 (nordwestern corner of the platform) not available
From the upper S-Bahn platform, track 11 and 12 (northwestern corner of the platform) downwards to the lower level S-Bahn platform, track 1 and 2 not available

Elevator and Escalator Outages

Elevator defective? There is a remedy!

Babelsberg

Bernau-Friedenstal

Betriebsbahnhof Rummelsburg

Beusselstraße

Botanischer Garten

Brandenburger Tor

Eichborndamm

Friedenau

Frohnau

Hauptbahnhof

Lichtenberg

Messe Nord / ICC (Witzleben)

Ostbahnhof

Ostkreuz

Potsdam Hbf

Potsdamer Platz

Rathaus Steglitz

Schöneberg

Spandau

Südkreuz

Sundgauer Straße

Warschauer Straße

Waßmannsdorf

Wedding

Westkreuz

U Alt-Mariendorf

U Bismarckstraße

U Boddinstraße

U Rathaus Neukölln

U Spichernstr.

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