Elevator and Escalator Outages

Find out which elevators and escalators are currently out of service at trainstations and will be repaired or replaced in the near future.

Elevator defective? There is a remedy!

With the help of the BVG Muva Aufzugersatz (lift substitute service), you can get an alternative, barrier-free travel option at certain S-Bahn and underground stations if a lift is not available, at no extra cost to your ticket or with a valid disability card by calling the BVG Muva call centre on + 49 30 256 55 555 or via app. Aids such as walking sticks and wheelchairs are accepted. This offer currently applies for:

S1 Wittenau <> Rathaus Steglitz
S2 Bornholmer Straße <> Schichauweg
S25 Tegel <> Südende
S26 Wittenau <> Südende
S3 Zoologischer Garten <> Karlshorst
S41 / S42 Westhafen <> Bundesplatz
S5 Zoologischer Garten <> Friedrichsfelde Ost
S7 Zoologischer Garten <> Friedrichsfelde Ost
S75 Zoologischer Garten <> Warschauer Straße
S8 Bornholmer Straße <> Treptower Park
S85 Wittenau <> Treptower Park
S9 Zoologischer Garten <> Treptower Park

U1: Warschauer Straße <> Uhlandstraße
U2: Schönhauser Allee <> Zoologischer Garten
U3: Warschauer Straße <> Spichernstraße
U4: Nollendorfplatz <> Innsbrucker Platz
U5: Hauptbahnhof and Biesdorf-Süd
U6: Alt Tegel <> Alt Mariendorf
U7: Berliner Straße <> Neukölln
U8: Wittenau and Hermannstraße
U9: Osloer Straße <> Rathaus Steglitz

S Adlershof

S+U Alexanderplatz

Elevators

Urban transport

Between foyer building and S-Bahn platform, tracks 3 and 4 not available

Escalators

Urban transport

From S-Bahn platform, track 3 and 4 (platform centre of the platform) downwards to the foyer building (centre of the platform, towards the S-Bahn Ticket Office). not available

Regional traffic / long-distance traffic

Leading up from the foyer building (halfway) to the platform 1/2 not available

Escalators

Urban transport

From upper level 2 (S-Bahn platform, track 15 and 16, westside) downwards to upper level 1 entrance hall (near Backwerk) currently no access for technical Information

Regional traffic / long-distance traffic

From lower level 1 (central section, crossover from parking garage) downwards to lower level 2 (lower platform, track 3 and 4, northern section, platformsection E) not available

Escalators

Regional traffic / long-distance traffic

From western pedestrian tunnel from Erich-Steinfurth-Straße upwards to S-Bahn platform, track 8 and 9 not available (under construction)
In the eastern part of the pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
In the western part of the pedestrian tunnel from the foyer of the station upwards to the S-Bahn platform, track 8 and 9 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7 not available (under construction)
In the western pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 2 and 3 not available (under construction)
In the western part of the pedestrian tunnel from Erich-Steinfurth-Straße upwards to the S-Bahn platform, track 10 and 11 not available (under construction)

Elevators

Urban transport

Between foyer building (Hildegard-Knef-Platz) and the upper S-Bahn platform, track 11 and 12 (nordwest corner of the platform) not available
Between lower level S-Bahn platform, track 1 and 2 (centre of the platform) and the upper S-Bahn platform, track 11 and 12 (nordwest corner of the platform) not available
Between foyer building (Hildegard-Knef-Platz) and the upper S-Bahn platform, track 11 and 12 (nordwest corner of the platform, elevator next to escalator) currently no access for technical Information
Between entrance General-Pape-Straße and the upper S-Bahn platform, track 11 and 12 (southeast corner of the platform, elevator next to escalator currently no access for technical Information

Elevators

Urban transport

to platform 5/6 (S-Bahn) not available
Anlage steht auf Grund von Umaumaßnahmen bis Dez 2024 nicht zur Verfügung

Escalators

Urban transport

From Hardenbergstraße (beneath the bridge/supermarket Ulrich) upwards to S-Bahn platform, track 5 and 6 (western corner of the platform) not available

Regional traffic / long-distance traffic

From eastern tunnel upwards to regional- and mainline rail platform, track 3 and 4 not available

Elevator and Escalator Outages

Elevator defective? There is a remedy!

S Adlershof

S+U Alexanderplatz

S Altglienicke

S Anhalter Bahnhof

S Babelsberg

S Betriebsbahnhof Rummelsburg

S+U Friedrichstraße

S+U Gesundbrunnen

S+U Hauptbahnhof

S Hennigsdorf

S Hermsdorf

S Hohenzollerndamm

S+U Jannowitzbrücke

S Johannisthal

S+U Jungfernheide

S+U Lichtenberg

S Nordbahnhof

S Ostbahnhof

S Ostkreuz

S Pankow-Heinersdorf

S Potsdam Hbf

S+U Potsdamer Platz

S Rummelsburg

S+U Spandau

S Südkreuz

S Tegel

S Wannsee

S Waßmannsdorf

S Wuhlheide

S+U Zoologischer Garten

U Alt-Mariendorf

U Bismarckstraße

U Boddinstraße

U Rathaus Neukölln

U Spichernstr.

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