VBB Subscription Tickets

until the 10th calendar day of the previous month

1. On site at a customer center or at a ticket office
2. In writing (e-mail, fax, post)
3. Subscription Online

three weeks before the next debit date

1. At the customer service center or at ticket counters with a filled out „Bank Account Changes“ form
2. By email, fax, or post with a copy of the„Bank Account Changes" form
3. Subscription Online

until the 10th calendar day of the previous month

1. By Email, fax, or post with copy of ID card and marriage certificate (no form required)
2. At the customer service center or ticket office, upon presentation of marriage certificate and ID

until the 10th calendar day of the previous month

At customer service center or ticket office with filled out subscription application (cross box: “Changes to current subscription” and enter subscription number) and enter subscription number)

For immediate change go to a customer service center with your chip card. The chip card must be presented at the ticket counter by the 10th after the change.

until the 10th calendar day of the previous month

At a customer service center or ticket office (only if changes to 12 month subscription period apply) with a filled out subscription application (cross box: “Changes to current subscription” and enter subscription number).

For immediate change go to a customer service center with old tickets or chip card. The chip card must be presented at the ticket counter by the 10th after the change.

You can cancel your subscription contract at the end of every month after its 12-month validity period.

1. On site at the customer center or at the ticket office
2. In writing (e-mail, fax, post)
3. Subscription Online

at the end of every month

On site at the customer center or at the ticket office or by Email, fax, or post (no form required)

• turn in old tickets

Note: Please note that a recalculation will be made according to the current tariff, unless you change to a VBB job ticket with mandatory employer subsidy.