Location in the City
Information about this station
Ticket Office
Kundenzentrum
S-Bahnhof Alexanderplatz
Dircksenstr. 2
10179 Berlin
In the DB Travel Center.
Changed opening hours
on 26.05 and 06.06. open like sunday
Monday – Friday
08:00 - 20:00
Saturday
09:00 - 18:30
Sunday / Holiday
09:00 - 18:30
S-Bahn Fahrkartenausgabe
In the RailwayStation hall.
Changed opening hours
on 21.05, 26.05 and 06.06. open like sunday
Monday – Friday
06:00 - 21:30
Saturday
07:00 - 20:00
Sunday / Holiday
10:00 - 19:00
DB Reisezentrum
Monday – Friday
08:00 - 19:00
Saturday
10:00 - 18:00
Sunday / Holiday
10:00 - 18:00
Equipment
- Park & Ride: along Karl-Liebknecht-Str.
- Bike parking
- Ticket machine: 8x
- Restroom: WC center in the station concourse
- Ticket stamping machine: 6x
Mobility aids
- Accessibility
- Elevators (6)
Regional traffic / long-distance traffic
- connects the lower level (passage from/to the underground), the foyer building and the Regional and mainline rail platform, tracks 1 and 2.available
Urban transport
- Between foyer building and S-Bahn platform, tracks 3 and 4available
- street <> intermediate level <> platform U8 <> platform U5 for arrivalsavailable
- intermediate level <> platform U8 <> platform U5 in the direction of Hönowavailable
- platform U2 <> intermediate level <> platform U5 for arrivalsavailable
- street <> platform U2 <> intermediate level <> platform U5 in the direction of Hönowavailable
-
- Escalators (11)
Regional traffic / long-distance traffic
- From regional- and mainline rail platform, tracks 1 and 2 halfway leading down to the foyer buildingavailable
- Leading up from the foyer building (halfway) to the platform 1/2available
- From regional- to mainline rail platform, track 1 ans 2 downwards to the foyer building (near by DB Travel Centre/DB Reisezentrum).available
- From S-Bahn platform, upwards to regionalplatform track 1 and 2 (near by DB Travel Centre/DB Reisezentrum).available
Urban transport
- From S-Bahn platform, track 3 and 4 (platform centre of the platform) downwards to the foyer building (centre of the platform, towards the S-Bahn Ticket Office).available
- From foyer building (towards the S-Bahn Ticket Office) upwards to S-Bahn platform, track 3 and 4 (centre of the platform).available
- Upwards from foyer building to S-Bahn platform, track 3 and 4 (near by the lockers).available
- Upwards from the foyer building to S-Bahn platform track 3 and 4available
- Upwards from lower level (up- and downwards to the andergroud) via the foyer building to the S-Bahn platform, track 3 and 4.available
- From S-Bahn platform, track 3 and 4 downwards via foyer building and further in the lower level (crossover to underground)available
- Upwards from lower level to the foyer building (near by the drugstore).available
-
Current departure times
Regular departure times
Timetable valid for several months without consideration of construction projects.
Weekdays
- train service only at 20-minutes interval
- timetable change
- platform change
- Please use the timetable information before starting your journey.
- No train service of the S9 between Treptower Park and Spandau
- passengers please use the bypass over Ostkreuz (with platform and train change).
- Please use the timetable information before starting your journey.
Ahrensfelde <> Ostkreuz (Wannsee)
- Interval change: train service only at 20-minutes interval between Ahrensfelde and Oskreuz
- timetable change
- platform change
- Please use the timetable information before starting your journey.
(Ostbahnhof) Charlottenburg <> Westkreuz
- Intervall change between Charlottenburg and Westkreuz, trains service only with the S7 and S9
- Timetable change
- platform change
- Please use the timetable information before starting your journey.
Charlottenburg <> Spandau / Grunewald
- Interval change:
- Charlottenburg <> Westkreuz approx. at 5-/15-minutes interval
- Westkreuz <> Grunewald only at 20-minutes interval
- Westkreuz <> Spandau only at 20-minutes interval
- Please use the timetable information before starting your journey.
Friedrichshagen <> Spandau
- amended train service
- timetable change
- platform change
- Please use the timetable information before starting your journey.
Altglienicke <> Spandau
- amended train service
- timetable change
- platform change
- Please use the timetable information before starting your journey.
Flughafen BER – Terminal 1-2 <> Südkreuz / Spandau
- Train service only at 20-minutes interval between Flughafen BER – Terminal 1-2 and Altglienicke only with the S9
- shuttle service only at 20-minutes interval between Altglienicke and Adlershof
- no train service between Aldershof and Spandau
- Rail replacement with express bus service S9X: between Flughafen BER – Terminal 1-2 and Baumschulenweg
Bus S9X does not run from 0.30 to 3.30 - Please use the timetable information before starting your journey.
Station Operator
DB Station&Service AG
Regionalbereich Ost
Koppenstr. 3
10243 Berlin
Help / Contact: The 3-S-Central
For questions or advice on service, safety, or cleanliness at the station, the 3-S-Central Berlin is available 24 hours a day:
- Tel.: +49 030 297-1055
Safety at the Station
If you or any other passenger requires assistance, witnessed a crime, or discovered property damage of any kind, please contact:
- On-site personnel: supervisory staff, security guards, DB Service Store employees, ticketing staff, or, in extreme cases, train drivers.
- The Federal Police Headquarters, Berlin: Tel .: +49 0800 6 888000
- Any other police department.
- The security control center of S-Bahn Berlin: Tel +49 030 297 51114
Station cleanliness
- Learn more about cleanliness at the stations
- Report garbage or grime directly to our cleaning teams via WhatsApp: +49 157 923 628 36
- Report vandalism at +49 30 297-51114 and receive a reward of up to € 1,000.
Accessibility On The Go
Advertising
- Advertising spaces inside the Berlin S-Bahns
- You can apply for advertising at train stations at www.stroeer.de (Website in german)
Fare zones
The tariff area of the Verkehrsverbund Berlin-Brandenburg (VBB) includes the federal state of Berlin and the state of Brandenburg with its administrative districts and independent cities of Brandenburg, Cottbus, Frankfurt (Oder) and Potsdam.
Berlin and the surrounding regions are divided into fare zones a, b and c gegliedert.
Fare zone Berlin a includes the city center of Berlin, including the S-Bahn-Ring.
Fare zone Berlin b begins outside the S-Bahn ring and reaches to the city limits.
Fare zone Berlin c includes both the outskirts of Berlin and the city of Potsdam.