Alexanderplatz

station within interactive network view now

U-Bahn

U2, U5, U8

Regional lines

RE1, RE2, RE7, RB14

Tram

M2, M4, M5, M6

Bus

TXL, M48, 100, 200, 248, N42, N65

Facilities

From regional- to mainline rail platform, track 1 ans 2 downwards to the foyer building (near by DB Travel Centre/"DB Travel Centre/"DB Reisezentrum"").

Kundenzentrum

S-Bahnhof Alexanderplatz
Dircksenstr. 2
10179 Berlin

In the DB Travel Center.

Monday – Friday
08:00 - 20:00

Saturday
09:00 - 18:30

Sunday / Holiday
09:00 - 18:30

S-Bahn Fahrkartenausgabe

In the RailwayStation hall.

Monday – Friday
06:00 - 21:30

Saturday
07:00 - 20:00

Sunday / Holiday
10:00 - 19:00

Park & Ride: along Karl-Liebknecht-Str.
Bike parking
Ticket machine: 8x
Restroom: WC center in the station concourse
Ticket stamping machine: 6x

Accessibility
Elevators (2)
Urban transport
- Between foyer building and S-Bahn platform, tracks 3 and 4
  
  Operating
Regional and long-distance transport
- connects the lower level (passage from/to the underground), the foyer building and the Regional and mainline rail platform, tracks 1 and 2.
  
  Operating
Escalators (11)
Urban transport
- From S-Bahn platform, track 3 and 4 (platform centre of the platform) downwards to the foyer building (centre of the platform, towards the S-Bahn Ticket Office).
  
  Operating
- From foyer building (towards the S-Bahn Ticket Office) upwards to S-Bahn platform, track 3 and 4 (centre of the platform).
  
  Operating
- Upwards from foyer building to S-Bahn platform, track 3 and 4 (near by the lockers).
  
  Operating
- Upwards from the foyer building to S-Bahn platform track 3 and 4
  
  Operating
- Upwards from lower level (up- and downwards to the andergroud) via the foyer building to the S-Bahn platform, track 3 and 4.
  
  Operating
- From S-Bahn platform, track 3 and 4 downwards via foyer building and further in the lower level (crossover to underground)
  
  Operating
- Upwards from lower level to the foyer building (near by the drugstore).
  
  Operating
Regional and long-distance transport
- From regional- to mainline rail platform, track 1 ans 2 downwards to the foyer building (near by DB Travel Centre/"DB Travel Centre/"DB Reisezentrum"").
  
  Facility is temporarily out of order
- From regional- and mainline rail platform, tracks 1 and 2 halfway leading down to the foyer building
  
  Operating
- Leading up from the foyer building (halfway) to the platform 1/2
  
  Operating
- From S-Bahn platform, upwards to regionalplatform track 1 and 2 (near by DB Travel Centre/"DB Travel Centre/"DB Reisezentrum"").
  
  Operating

Departure times

Weekend

Service changes 2

S3 Shuttle Service

Karlshorst <> Alexanderplatz

vom 02.11. (Fr), ca. 4 Uhr durchgehend bis 06.11. (Di), ca. 1.30 Uhr
- Ersatzverkehr mit Bussen.
- Fahrgäste zwischen Erkner <> Ostkreuz <> Ostbahnhof nutzen bitte auch den Regional-Express RE1.
S3 Train service changed

Köpenick <> Karlshorst / Alexanderplatz <> Zoologischer Garten

vom 02.11. (Fr), ca. 4 Uhr durchgehend bis 06.11. (Di), ca. 1.30 Uhr
- Fahrzeitenveränderung: Die Züge fahren:
  - von Alexanderplatz bis Friedrichstraße 1 bis 2 Minuten später.
  - von Zoologischer Garten bis Friedrichstraße 1 Minute früher.
  - von Karlshorst bis Köpenick 1 Minute früher.
  - - im Nachtverkehr Fr/Sa und Sa/So: von Karlhorst bis Erkner 3 Minuten früher.

Contact

DB Station&Service AG
Regionalbereich Ost
Koppenstr. 3
10243 Berlin

Station Rules

Help / Contact: The 3-S-Central

For questions or advice on service, safety, or cleanliness at the station, the 3-S-Central Berlin is available 24 hours a day:

Tel.: +49 030 297-1055

Safety at the Station

If you or any other passenger requires assistance, witnessed a crime, or discovered property damage of any kind, please contact:

On-site personnel: supervisory staff, security guards, DB Service Store employees, ticketing staff, or, in extreme cases, train drivers.
The Federal Police Headquarters, Berlin: Tel .: +49 0800 6 888000
Any other police department.
The security control center of S-Bahn Berlin: Tel +49 030 297 51114

Further information on safety

Station cleanliness

Learn more about cleanliness at the stations
Report garbage or grime directly to our cleaning teams via WhatsApp: +49 157 923 628 36
Report vandalism at +49 30 297-51114 and receive a reward of up to € 1,000.

Accessibility On The Go

Advertising

Advertising spaces inside the Berlin S-Bahns
You can apply for advertising at train stations at www.stroeer.de (Website in german)

Quick navigation

Alexanderplatz

Location in the City

Information about this station

Mobility Disorders

Ticket Office

Kundenzentrum

S-Bahn Fahrkartenausgabe

Equipment

Mobility aids

Urban transport

Regional and long-distance transport

Urban transport

Regional and long-distance transport

Current departure times

Regular departure times

Weekdays

Weekend

Construction

Karlshorst <> Alexanderplatz

Köpenick <> Karlshorst / Alexanderplatz <> Zoologischer Garten

Station Operator

Help / Contact: The 3-S-Central

Safety at the Station

Station cleanliness

Accessibility On The Go

Advertising

Quick navigation

Kundenzentrum

S-Bahn Fahrkartenausgabe

Fare zones

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