HomePlan a Journey Practical Help on the Way Help on the road Helpful information and services for your journey. Emergency call & Hotlines In case you need help, here are the appropriate phone numbers. Report vandalism Report vandalism and receive up to 1000 euros in rewards. Report Trash and Grime via WhatsApp Now you can easily report pollution at S-Bahn stations and on S-Bahn lines via WhatsApp. Information about possible restrictions Line Overview The current operating situation and timetable changes for the next 12 hours Immer aktuell! Timetable Changes All timetable changes such as construction measures can be sorted according to lines We also offer help on the following topics © Casio Europe Ticket Control Everything passengers need to know about ticket control, including fines, passenger rights, contact information, and much more. © Jens Gerasch Lost & Found Service Have you lost or found something on the train or at the train station? Our Lost & Found service will help you. © S-Bahn Berlin / Fotolia Tickets Passenger Regulations Children, luggage, dogs, bikes, strollers, and wheelchairs - what you can take, with which ticket, and for what you need a supplementary ticket? © Oliver Lang Machine malfunction Here you can submit your report on the machine malfunction. © Antonioguillem - Fotolia Information Options We offer you different ways to inform yourself. Find the right one for you. App Barrier-free on the road © David Ulrich Mobility assistance Elevator and Escalator Outages A list of elevators and escalators that are currently out of service © VBB / Kristina Strauss VBB-Guide Service A complimentary pick-up and drop-off service for bus and train tours.