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Help on the road

Helpful information and services for your journey.

S-Bahn-Mitarbeiter beantworten Ihre Fragen auch am Telefon
©
S-Bahn Berlin/Matthias Koslik

Emergency call & Hotlines

In case you need help, here are the appropriate phone numbers.

Scheibentausch nach Vandalismus
©
David Ulrich

Report vandalism

Report vandalism and receive up to 1000 euros in rewards.

Verunreinigungen melden per Kurznachrichtendienst Whats App

Report Trash and Grime via WhatsApp

Now you can easily report pollution at S-Bahn stations and on S-Bahn lines via WhatsApp.

Information about possible restrictions

Line Overview

The current operating situation and timetable changes for the next 12 hours
Immer aktuell!

Timetable Changes

All timetable changes such as construction measures can be sorted according to lines

We also offer help on the following topics

S-Bahn-Mitarbeiter beantworten Ihre Fragen auch am Telefon
©
S-Bahn Berlin/Matthias Koslik

Emergency call & Hotlines

In case you need help, here are the appropriate phone numbers.

Scheibentausch nach Vandalismus
©
David Ulrich

Report vandalism

Report vandalism and receive up to 1000 euros in rewards.

Verunreinigungen melden per Kurznachrichtendienst Whats App

Report Trash and Grime via WhatsApp

Now you can easily report pollution at S-Bahn stations and on S-Bahn lines via WhatsApp.

S-Bahn-Ticketautomat auf dem Bahnsteig
©
Oliver Lang

Machine malfunction

Here you can submit your report on the machine malfunction.

Our digital services keep you up to date when you’re on the go
©
Antonioguillem - Fotolia

Information Options

We offer you different ways to inform yourself. Find the right one for you.

App
S-Bahn-Mitarbeiter beantworten Ihre Fragen auch am Telefon
©
S-Bahn Berlin/Matthias Koslik

Emergency call & Hotlines

In case you need help, here are the appropriate phone numbers.

Scheibentausch nach Vandalismus
©
David Ulrich

Report vandalism

Report vandalism and receive up to 1000 euros in rewards.

Verunreinigungen melden per Kurznachrichtendienst Whats App

Report Trash and Grime via WhatsApp

Now you can easily report pollution at S-Bahn stations and on S-Bahn lines via WhatsApp.