HomePlan a Journey Practical Help on the Way Help on the road Helpful information and services for your journey. S-Bahn AppThe practical helper on the go - from route planner to fare advisor.Read more about S-Bahn AppTimetable ChangesAll timetable changes such as construction measures can be sorted according to linesRead more about Timetable ChangesLine OverviewThe current operating situation and timetable changes for the next 12 hours Immer aktuell! Read more about Line Overview We also offer help on the following topics ©Casio EuropeTicket Control Everything passengers need to know about ticket control, including fines, passenger rights, contact information, and much more. Read more©Jens GeraschLost & Found Service Have you lost or found something on the train or at the train station? Our Lost & Found service will help you. Read more©S-Bahn Berlin / FotoliaPassenger Regulations Children, luggage, dogs, bikes, e-scooter, strollers, and wheelchairs - what you can take, with which ticket? Read moreEmergency call & Hotlines In case you need help, here are the appropriate phone numbers. Read moreReport vandalism Report vandalism and receive up to 1000 euros in rewards. Read moreReport Trash and Grime via WhatsApp You can easily report pollution at S-Bahn stations and on S-Bahn lines via WhatsApp. Read more©Oliver Lang Machine malfunction Here you can submit your report on the machine malfunction. Read more about Machine malfunction©Antonioguillem - FotoliaInformation Options We offer you different ways to inform yourself. Find the right one for you. Read more about Information Options App Barrier-free on the road ©David UlrichMobility assistanceElevator and Escalator Outages A list of elevators and escalators that are currently out of service Read more©VBB / Kristina StraussVBB-Guide Service A complimentary pick-up and drop-off service for bus and train tours. Read more
