Help with displaying phone ticket
You are experiencing problems with the display of your mobile phone ticket in the S-Bahn Berlin app? Please test this solution:
In case of a ticket inspection during which you were unable to access your mobile phone ticket, please:
Germany Semester Ticket
Ticket for students in higher education valid throughout Germany (Deutschlandsemesterticket)
Advantages
- For use on all modes of public transport.
- valid nationwide
More information
- In order to receive a Germany Semester Ticket, your respective college or university must have entered into a contract to this effect.
- Valid for the current semester.
- No bicycle transport included.
Travel throughout Germany with this semester ticket!
Travel throughout Germany with your semester ticket! If your college or university has a contract with S-Bahn Berlin, all you have to do is transfer your ticket to a mobile phone ticket via S-Bahn Berlin. Your college or university will automatically inform you of all the important details when you first enrol or re-register at the start of the semester.
There are various ordering processes:
First, select the tab "Summer semester 2025". There you will find your college or university and the corresponding path to ticket delivery.
Tutorial: How to order your Germany Semester Ticket
Variante A (order directly via S-Bahn Berlin App)
These instructions only apply to certain universities.To see which ordering process applies to your university, please go to the "Summer semester 2025" tab above.

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Important Notes:
- The mobile phone ticket subscription works on all iPhones and Android smartphones that have at least the following operating system: Apple iPhones from iOS version 16.7 & Android smartphones from version 9
- Each ticket is displayed with a monthly expiry date. However, it is valid for a whole semester. Tickets for the following month are always issued between the 24th and the last calendar day. During this period, swipe down to refresh the tickets and the display will show the current month and the following month. At the beginning of the new month, only the current ticket will be displayed. No new order is necessary. The monthly update serves to prevent fraud.
Attention iOS users!
- We are working hard to fix a technical display error in the ticket area. Until this is resolved, we ask you to wait for about 15 seconds after logging in. The login bar will then disappear and the ticket area will become visible.
Variante B (order via our portal "Abo Online" abo-antrag.de/studium)
These instructions only apply to certain universities.To see which ordering process applies to your university, please go to the "Summer semester 2025" tab above.

By loading this content, I understand and accept that my user data will be collected and processed by YouTube. For further information, see the data protection regulations .
Important Notes:
- The mobile phone ticket subscription works on all iPhones and Android smartphones that have at least the following operating system: Apple iPhones from iOS version 16.7 & Android smartphones from version 9
- Each ticket is displayed with a monthly expiry date. However, it is valid for a whole semester. Tickets for the following month are always issued between the 24th and the last calendar day. During this period, swipe down to refresh the tickets and the display will show the current month and the following month. At the beginning of the new month, only the current ticket will be displayed. No new order is necessary. The monthly update serves to prevent fraud.
Attention iOS users!
- We are working hard to fix a technical display error in the ticket area. Until this is resolved, we ask you to wait for about 15 seconds after logging in. The login bar will then disappear and the ticket area will become visible.