Data protection information for embedding social media channels

What data we collect from you when embedding our social media channels on, how it is used and how you can object to its use.

S-Bahn Berlin GmbH is responsible for the collection and processing of your data.

Should you have any questions or feedback on this website, please contact:  

S-Bahn Berlin GmbH
Customer Service
Elisabeth-Schwarzhaupt-Platz 1
D – 10115 Berlin
Phone: +49 (0)30 297 43333

The designated data protection officer is Ms. Chris Newiger.

For any privacy-related questions or feedback, please e-mail:

We maintain several presences on different social media channels. These social media activities – operated by us and explained in further detail below – are carried out in accordance with art. 6 paragraph 1 lit. f) of the German general data protection regulation (DSGVO). We use these activities to provide you with a broad spectrum of multi-media contents and to communicate with you on important topics.

Cookies and further analysis and tracking functions of particular social media channels are not loaded when the S-Bahn Berlin website is initially accessed, but only become active after separate confirmation when the channels are used.  Hereby we inform you that when using social media channels, additional cookies are stored in your browser by social media service providers for the purpose of analysis and tracking, even when you leave these channels. You can configure your browser so that cookies from these service providers are not stored.

Please refer to the relevant channel information below for further information on the respective data processing purposes and data categories.

On the Instagram channel @deine_sbahnberlin we offer a look behind the scenes of the S-Bahn Berlin and provide tips and tricks about public transport in Berlin and Brandenburg.

Personal data is stored and processed by Facebook Ltd, 4 Grand Canal Square, Grand Canal Harbour, D2 Dublin, Ireland, as the provider of Instagram in accordance with Instagram's privacy policy. The privacy policy can be found here:

The podcast of the S-Bahn Berlin GmbH presents stories around Berlin and Brandenburg.
By visiting our podcast channel, personal data will be captured in accordance to the privacy policy Podigee GmbH.
For further information, please refer to Podigee’s privacy policy:

As part of the refurbishment project “Longevity”, S-Bahn Berlin GmbH provides on its website a playlist of the Berlin artist Romano via the digital music service Spotify.
For further information, please refer to Spotify’s privacy policy:

S-Bahn Berlin GmbH makes audio and sound files available on its website via the provider Soundcloud. Soundcloud is a service for the exchange and distribution of audio and sound files.
For further information, please refer to SoundCloud’s privacy policy:

The S-Bahn Berlin GmbH Twitter/X channel (@SBahnBerlin) publishs tips and information related to S-Bahn travel. It serves as a press and public relations channel for all S-Bahn Berlin GmbH related information.

When you visit our Twitter/X channel, the operator X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA stores and processes personal data to the extent described in the service’s own data protection notice.  For further information, please refer to Twitter’s privacy policy:

S-Bahn Berlin GmbH‘s YouTube channel (@sbahnberlin) shows videos related to our public transport offers as well as helpful travel planning tips.  

YouTube’s operator Google LLC (“Google“), Amphitheatre Parkway, Mountain View, CA 94043, USA, stores and processes personal data to the extent described in Google’s own data protection notice. For further information, please refer to the service’s privacy policy:

For the purpose of performing a contract and offering services on these websites, we generally need to involve processors, from parties such as computer centre operators, printing or shipping service providers, or other parties involved in performing the contract, who are bound by instructions from us.

The external service providers that we hire to process data are carefully selected and subject to strict contractual obligations. The service providers follow our instructions, and this is guaranteed by strict contractual regulations, technical and organisational measures, as well as supplementary checks and controls.

Service providers will need to be incorporated, for instance as part of managing and maintaining IT systems. Your data will be transmitted in accordance with legal regulations or if you have given us your express consent.

Data will not be transferred to third countries outside the EU/EEA or to an international organisation unless appropriate guarantees have been provided. These include the EU standard contractual clauses and an adequacy decision from the EU Commission.


  • They can request information on the data we have stored on them.
  • They can demand the correction, deletion and restriction of processing (blocking) of their personal data, as long as this is legally permissible and possible as part of an existing contractual relationship.
  • They have the right to file a complaint with a supervisory body.
  • They have the right to “data portability“, i. e. they can ask for the data they have provided to us based on an agreement or a contract.
  • Where they have given their consent for data processing, they may revoke such consent at any time by the same means. This revocation of consent does not affect the lawfulness of any processing carried out prior to this retraction of consent.
  • They may object to data processing for reasons resulting from a special situation if and where the data processing is in our legitimate interest.
  • They can object to any marketing use at any time and with future effect.

To exercise your rights, please write to:

S-Bahn Berlin GmbH
Customer Service
Elisabeth-Schwarzhaupt-Platz 1
D - 10115 Berlin
Phone: +49 (0)30 297 43333

Or e-mail: kundenbetreuung(at)

Should you have any questions concerning the data processing or user rights of social networks, e. g. if you would like to request a deletion, we recommend contacting the respective social network directly since only this network has full access to your user data. If you would like to stop the data processing described here with future effect, you can cancel the connection between your user profile and the page or profile in question by simply “unfollowing” the respective page or channel.

We amend the data privacy notice to reflect changes to functionalities or changes to the legal situation. We therefore recommend that you review the data privacy notice at regular intervals.

Last revised October 2023