As of now, masks are no longer compulsory on buses and trains in the entire VBB network area. Thank you for your patience and consideration!
Nevertheless, it is recommended to wear a medical face mask in local public transport and in publicly accessible indoor areas where several people are present.
We run the full range of services!
The precautionary recommendations of the Robert Koch Institute also apply to the trains of the S-Bahn Berlin. The trains are cleaned intensively every day.
Among other things, all handles, recessed grips, bars, intercom units and door opening buttons (inside and outside) are cleaned. Cleaning is also carried out at the terminal stations and in the depots.
From now on, automatic opening of the passenger doors can occur at every stop on the platform.
In order to limit the spread of coronavirus, more and more doors are being opened automatically. This means that in many cases it will no longer be necessary for the passenger to press the button.
This applies to all S-Bahn trains, apart from those used on the line S85, which are older (class 485) and where the doors can’t be opened automatically by the driver.
Please note that the doors may open without warning and please inform other passengers if necessary.
At present with the spread of coronavirus, we refer to the existing VBB tariff §10 paragraph 4 part A VBB tariff regulations (only available in german), which state, that it is possible in special or unforeseen cases to obtain a refund on an unused or partially used VBB season ticket, provided that the ticket is returned to us.
All S-Bahn sales facilities, the customer service office and the lost property are open.