Passengers on public transport must wear a medical mask (FFP2 or a comparable alternative) in the VBB area and station buildings, inclunding the BVG's buses and trains. If possible, please also keep the minimum distance of 1.5 meters.
To protect everyone, these legal requirements must be observed. We appeal to passengers to wear their mask in all public spaces on their own responsibility – also out of consideration and respect for others. Further information on the current Infection Protection Measures Ordinance at berlin.de.
The Berlin Senate has decided to impose a fine in case of non-compliance on public transport.
The obligation to wear a medical mask (FFP2 or a comparable alternative) does not apply to:
- children under the age of 6. Children
- Persons who cannot wear a medical mask (FFP2 or a comparable alternative) due to a health impairment or disability,
- persons whose other devices reduce the spread of transmissible droplet particles, or
- Deaf and hard of hearing people and people who communicate with them, as well as their accompanying persons.
The S-Bahn is running at full service.
The precautionary recommendations of the Robert Koch Institute also apply to the trains of the S-Bahn Berlin. The trains are cleaned daily and intensively.
The trains are cleaned daily and intensively. Among other things, all handles, recessed grips, bars, intercom units and door opening switches (inside and outside) are cleaned. Cleaning is also carried out at the reversing stations and in the workshops.
From now on, automatic opening of the passenger doors can occur at every stop on the platform.
In order to limit the spread of the coronavius, more and more doors are being opened automatically. This means that in many cases it will no longer be necessary for the passenger to press the button.
This concerns the trains of all S-Bahn lines, except the S46 (only Mondays to Fridays), S8 and S85. Unfortunately, this is technically not possible on these lines due to the use of trains of older design (class 485).
Please note that the doors may open without warning and please inform other passengers if necessary.
In the current situation of the spread of the corona virus we would like to refer to the existing VBB tariff regulations. §10 paragraph 4 part A VBB tariff regulates (only in german) the refund possibility of not or only partly used VBB season tickets against return of the ticket in special or not foreseeable cases.
All S-Bahn sales facilities, the customer office and the lost property have been open.