In the S-Station Bernau
16321 Bernau bei Berlin
In the Railway Station Hall.
The opening hours can be found on the notice board at the shop
DB Station&Service AG
For questions or advice on service, safety, or cleanliness at the station, the 3-S-Central Berlin is available 24 hours a day:
If you or any other passenger requires assistance, witnessed a crime, or discovered property damage of any kind, please contact:
The tariff area of the Verkehrsverbund Berlin-Brandenburg (VBB) includes the federal state of Berlin and the state of Brandenburg with its administrative districts and independent cities of Brandenburg, Cottbus, Frankfurt (Oder) and Potsdam.
Fare zone Berlin a includes the city center of Berlin, including the S-Bahn-Ring.
Fare zone Berlin b begins outside the S-Bahn ring and reaches to the city limits.
Fare zone Berlin c includes both the outskirts of Berlin and the city of Potsdam.