station within interactive network view now
Regional lines
RE1, RE2, RE7, RE8, RB23
Bus
140, 142, 147, 240, 300, 347, N40

Location in the City

view plan

Information about this station

Facilities

Mobility Disorders

  • Between eastern pedestrian tunnel from foyer of the station and regional- and mainline rail platform, track 6 and 7 (section F)
  • Lower level (parking garage) - ground level - upper level
  • Nicht Reisendenrelevant
  • In the eastern part of the pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11
  • In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7
  • In the western pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11

Ticket Office

S-Bahn Customer Center

Location

Berlin Ostbahnhof station
Koppenstr. 3
10243 Berlin


In the main hall

Opening hours
Counter for ticket sales & subscriptions 
Monday – Friday08:00 - 20:00
Saturday07:00 - 21:00
Sunday, Holiday07:00 - 21:00
  
Counter for information, EBE & other services 
Monday – Friday06:00 - 22:00
Saturday07:00 - 21:00
Sunday, Holiday07:00 - 21:00

 

Department for Increased Transport Charges

Location

Your contact point for questions about the increased transport charge (ticket control)

Berlin Ostbahnhof station
Koppenstr. 3
10243 Berlin

In the main hall in the customer office on the gallery (1st floor) or in the customer center (first floor)

Opening hours
Customer office (Kundenbüro) 
Monday – Thursday08:00 - 20:00
Friday08:00 - 18:00
Saturday, Sunday, Holidayclosed

From 09.07. to 10.07.2025 the customer office (Kundenbüro) will be open from 12:00 and on 11.07.2025 from 11:00.

Customer Center (Kundenzentrum) 
Monday – Friday06:00 - 22:00
Saturday07:00 - 21:00
Sunday, Holiday07:00 - 21:00

DB Travel Center

Location

Berlin Ostbahnhof station
Koppenstr. 3
10243 Berlin

On the ground floor, exit Stralauer Platz

Opening hours
Monday – Friday08:00 - 19:00
Saturday09:00 - 18:00
Sunday, Holiday09:00 - 18:00

Equipment

  • Restroom: rail & fresh WC-Center in the station & Berlin toilet at the Erich-Steinfurth-Str. / Hermann-Stöhr-Platz
  • Park & Ride: Street At the Ostbahnhof
  • Ticket machine: 9x
  • Ticket stamping machine: 20x
  • Info point: 2x (je 1x each on both platforms)

Mobility aids

Departure times
Constructions & disruptions 1
Contact