Safety at S-Bahn Berlin

The Berlin S-Bahn handles the organization and execution of security tasks in the area of ​​security management, which ensures the greatest possible protection for passengers, employees, vehicles, and facilities of the S-Bahn Berlin. Objectively, the S-Bahn is safe, especially in comparison to the public sphere. The Deutsche Bahn has recorded significant declines in violent crime on their premises in recent years.

The Berlin S-Bahn handles the organization and execution of security tasks in the area of ​​security management, which ensures the greatest possible protection for passengers, employees, vehicles, and facilities of the S-Bahn Berlin. Objectively, the S-Bahn is safe, especially in comparison to the public sphere. The Deutsche Bahn has recorded significant declines in violent crime on their premises in recent years.

Although smoking is banned at all train stations in Berlin and Brandenburg, some continue to smoke and disturb other passengers. Since April 2016, more complaints were received about smoking at the S-Bahn Berlin; we have responded by sending out security guards who issue a fine of 15 euros for violating the smoking ban.

As a general rule, violations of the conditions of transportation are penalized and the house rules, contractual penalties are due.

The transportation companies working together in the Verkehrsverbund Berlin-Brandenburg (VBB) comply with the conditions of transportation drawn up in the so-called "Common VBB tariff". They ensure that passengers do not violate the conditions of transportation of the VBB and the respective house rules. Therefore, from 2018, the S-Bahn will enforce contractual penalties for these violations through the implementation of security guards. In addition to smoking, these include:

• Littering or soiling train 30€
• Unauthorized painting 60€
• Scratching 150€
• Meddling with emergency door release 15€
• Pulling the emergency brake 200€
• Throwing objects out of the train 15€
• Theft of equipment 50€
• misuse of safety equipment on station 15€

Prosecution in criminal or fine proceedings remains unaffected.

We want you to reach your destination safely and at ease. Everyone can easily make a contribution so that S-Bahn travel remains safe:

When entering and exiting the train

• Please maintain a safe distance to the platform edge when the train arrives.
• The safe zone is behind the grooved plates (a guide for the visually impaired) on the platform
• Please enter and exit the train quickly
• Please mind the gap between the train and the platform
• Be sure to observe the departure signals: train conductor announcements, the red signal above the train doors, and the typical S-Bahn triad when the doors are closing.

Safety equipment and emergency aid on the train

• In the S-Bahn trains, there is a passenger service call button near each door. This connects you to the security control center of the S-Bahn Berlin. The driver can also hear the call for help and respond accordingly.
• The emergency brake is also in the door zone.
• Each door has emergency lever to open the doors by hand in case of danger.
• In each S-Bahn car you will find a fire extinguisher and emergency hammer.
• In case of service interruption, please keep calm.
• Always follow the instructions of the staff.
• Failure of the train lighting system does not constitute a hazard.
• In case of smoke or fire, please inform our staff immediately on the emergency call system.
• If there is an imminent danger of death, pull the emergency brake immediately.
• If the train stops on the open rails, please do not get off.
• If you witness a crime, please exercise caution. Ask other passengers to help and call the police.

What to do during an emergency

Everything works better with a little consideration. Please offer the elderly, people in need, and young children your seat when the train is full.