Tips and solutions for displaying phone tickets

Technical requirements

Are you receiving an error message when updating your ticket?

They were checked and could not access their mobile phone ticket

For iOS users: problem with waiting time after login solved

You will receive an error message when you try to log in

How do I get my Ticket?

I am logged in to the app. Why is my mobile phone ticket not displayed?

Why does the app not open/crash?

Why can't I log in/register in the app?

Why is my Deutschlandsemesterticket only valid for one month?

Is the ticket also available as a wallet (Apple or Google Wallet)?

Why have I not received a confirmation email for my registration?


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