Your subscription as a mobile ticket

The Deutschlandticket and the Deutschlandsemesterticket are currently available as mobile phone tickets.

You need an internet-enabled smartphone with the "S-Bahn Berlin app" installed.

The subscription as a mobile phone ticket works on all iPhones and Android smartphones that meet at least the following system requirements:

• Apple iPhones (minimum: iOS version 16.7)
• Android smartphones (minimum: version 9)

If you have carried out a special modification ("jailbreak", "ROMs" or similar), we cannot guarantee the stable and error-free functionality of the app.

Download  "S-Bahn Berlin app"

You also need a user account at Abo-Online. You will be automatically registered for this when you apply for a new subscription.

Create user account

Yes! Mobile phone tickets must be ordered by the 10th of the current month so that the ticket is valid from the 1st calendar day of the following month.

This function is not yet available, but we are working hard to make it possible in the near future.

Your subscription via mobile phone ticket will be available in the "S-Bahn Berlin App" on the 1st day of validity at the latest. The prerequisite is that you have ordered by the 10th of the previous month.

In order for the mobile phone ticket to be delivered, the cell phone must be switched on and connected to the Internet. If the passenger's mobile phone is not reachable at the time the ticket is updated, the update will take place after the mobile phone is switched on again and connected to the Internet.

In order for your ticket to be delivered, your mobile phone must be switched on and connected to the Internet. If your phone is not reachable at the time the ticket is updated, the update will take place after your phone is switched on again and connected to the Internet.

Unfortunately not. It is currently only possible to change from a chip card to a mobile phone ticket by canceling your current subscription and starting a new one at Abo-Online.

The you have to cancel your current subscription and start a new one at Abo-Online choosing the "mobile phone ticket" option.

Please open our subscription portal "Abo-Online" using the direct link abo-antrag.de/de/kuendigen. Because you already registerd to Abo-Online, please use the first option „Abo verwalten“ ("Manage subscription"), log in and choose your mobile phone ticket. You can cancel your subscription by clicking on the „Kündigen“ ("Cancel") button.

Please register in the "S-Bahn-Berlin-App" with the e-mail address you entered for the ticket user during the ordering process at Abo-Online.

Please go to "Mein Abo" ("My subscription") in the S-Bahn Berlin app menu.

If you are not yet logged in, use the „Passwort vergessen“ ("Forgot password") function in the app to change your password.

If you are already logged in, log out beforehand and then use the „Passwort vergessen“ ("Forgot password") function in the app to change your password.

No problem. Once the ticket has been downloaded (you need an Internet connection for this, of course), it is available even without an Internet connection. To download the respective ticket for the following month, a short connection to the Internet is of course required again.

The mobile phone ticket in the app and a government-issued photo ID (e.g. ID card or passport) must be presented during a check. The bar code on the ticket is scanned with a control device and checked automatically.

Showing the mobile phone ticket as a screenshot or in a wallet app is not sufficient.

No. A screenshot is not enough, nor is downloading the ticket to an external wallet app.

Once the ticket has been downloaded for the month in question, it is available in the "S-Bahn-Berlin App" even without an internet connection.

If you are unable to present your mobile phone ticket at a ticket inspection (e.g. due to a technical fault, an empty battery, etc.), you are deemed to be a passenger without a valid ticket and must pay a corresponding penalty fare. However, this can usually be reduced if you can later present your ticket that was valid at the time of travel. Nevertheless, in the event that your mobile phone ticket is not available or has been transferred incorrectly, you are obliged to purchase a valid ticket elsewhere before starting your journey.

No, this is not possible. Your mobile ticket can only be displayed and used on one device and in one app. It is therefore also not possible to upload it to DB Navigator.

Unfortunately, this is not possible. You can only display your mobile phone ticket ordered from S-Bahn Berlin via the "S-Bahn Berlin app".

Yes, it is possible to transfer your subscription to another device. To do this, download the app to the other device and log in. Your ticket is now available again.However, you can only display your ticket on one device at a time: It will no longer be visible on the original device after the transfer.

No. All mobile phone tickets are personalized.