Location in the City
Information about this station
Mobility Disorders
- From western pedestrian tunnel from Erich-Steinfurth-Straße upwards to S-Bahn platform, track 8 and 9
- In the eastern part of the pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7
- In the western pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11
- From main floor upwards to the galery near by "S-Bahn Kundenzentrum"
- From lower level (parking garage) upwards to the main floor
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 2 and 3
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7
- In the western part of the pedestrian tunnel from the foyer of the station upwards to the S-Bahn platform, track 8 and 9
- In the western part of the pedestrian tunnel from Erich-Steinfurth-Straße upwards to the S-Bahn platform, track 10 and 11
- From main floor upwards to lower level (parking garage)
- From galery near by "S-Bahn Kundenzentrum" downwards to the main floor
Ticket Office
S-Bahn Customer Center
Location
Berlin Ostbahnhof station
Koppenstr. 3
10243 Berlin
In the main hall
Opening hours
Counter for ticket sales & subscriptions | |
Monday – Friday | 08:00 - 20:00 |
Saturday | 07:00 - 21:00 |
Sunday, Holiday | 07:00 - 21:00 |
Counter for information & other services | |
Monday – Friday | 06:00 - 22:00 |
Saturday | 07:00 - 21:00 |
Sunday, Holiday | 07:00 - 21:00 |
The S-Bahn Customer Center will only be staffed until 20:00 on 02.12., 03.12., 05.12. and 06.12.
Department for Increased Transport Charges
Location
Your contact point for questions about the increased transport charge (ticket control)
Berlin Ostbahnhof station
Koppenstr. 3
10243 Berlin
In the main hall, gallery (1st floor), above the customer center
Opening hours
Monday – Thursday | 08:00 - 20:00 |
Friday | 08:00 - 18:00 |
Saturday, Sunday, Holiday | closed |
DB Travel Center
Location
Berlin Ostbahnhof station
Koppenstr. 3
10243 Berlin
On the ground floor, exit Stralauer Platz
Opening hours
Monday – Friday | 08:00 - 19:00 |
Saturday | 10:00 - 18:00 |
Sunday, Holiday | 10:00 - 18:00 |
Equipment
- Restroom: rail & fresh WC-Center in the station & Berlin toilet at the Erich-Steinfurth-Str. / Hermann-Stöhr-Platz
- Park & Ride: Street At the Ostbahnhof
- Ticket machine: 9x
- Ticket stamping machine: 20x
- Info point: 2x (je 1x each on both platforms)
Mobility aids
- Elevators (12)
Regional traffic / long-distance traffic
- Between eastern pedestrian tunnel from foyer of the station and regional- and mainline rail platform, track 6 and 7 (section F)available
- Regional- and mainline rail platform, track 6 and 7 (in section B) passage to the S-Bahn platform, track 8 and 9, to the S-Bahn platform, track 10 and 11 and to the exit Erich-Steinfurth-Straßeavailable
- Regional- and mainline rail platform, track 6 and 7 (in section B) crossover to S-Bahn platform, track 8 and 9 and S-Bahn platform, track 10 and 11 and exit Erich-Steinfurth-Straßeavailable
- Between eastern pedestrian tunnel from the foyer of the station to regional- and mainline rail platform, track 6 and 7 (section F)available
- Lower level (parking garage) - ground level - upper levelavailable
- East corner of the pedestrian tunnel from the foyer of the station to the regional- and mainline rail platform, track 2 and 3 (section F)available
- Nicht Reisendenrelevantavailable
- Nicht Reisendenrelevantavailable
- Nicht Reisendenrelevantavailable
- Between Regional- and mainline rail platform, track 1 (section D) and foyeravailable
Urban transport
- Between eastern pedestrian tunnel to the foyer of the station building to S-Bahn platform, track 10 and 11available
- Between eastern pedestrian tunnel from foyer to S-Bahn platform, track 8 and 9available
- Escalators (16)
Regional traffic / long-distance traffic
- In the central part of the pedestrain tunnel from the foyer of the station upwards to the S-Bahn platform, track 10 and 11available
- In the eastern part of the pedestrian tunnel from the foyer of the station upwards to the S-Bahn platform, track 8 and 9available
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 2 and 3available
- In the central part of the pedestrian tunnel from the foyer of the station upwards to the S-Bahn platform, track 8 and 9available
- From western pedestrian tunnel from Erich-Steinfurth-Straße upwards to S-Bahn platform, track 8 and 9not available (under construction)
- In the eastern part of the pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11not available (under construction)
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7not available
- In the western pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11not available (under construction)
- From main floor upwards to the galery near by "S-Bahn Kundenzentrum"currently no access for technical Information
- From lower level (parking garage) upwards to the main floornot available (under construction)
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 2 and 3not available (under construction)
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7not available (under construction)
- In the western part of the pedestrian tunnel from the foyer of the station upwards to the S-Bahn platform, track 8 and 9not available
- In the western part of the pedestrian tunnel from Erich-Steinfurth-Straße upwards to the S-Bahn platform, track 10 and 11not available
- From main floor upwards to lower level (parking garage)currently no access for technical Information
- From galery near by "S-Bahn Kundenzentrum" downwards to the main floornot available (under construction)
Current departure times
Regular departure times
Timetable valid for several months without consideration of construction projects.
Weekdays
ärztliche Versorgung eines Fahrgastes in einem Zug in Zoologischer Garten beendet
last updated: 16:38 / 03.12.2024
Nach der ärztlichen Versorgung eines Fahrgastes in einem Zug in Zoologischer Garten kommt es auf den Linien S3, S5, S7 und S9 noch zu Verspätungen und vereinzelten Ausfällen.
Wir bitten um Ihr Verständnis.
Westkreuz > Mahlsdorf
- Timetable change:
- Westkreuz > Mahlsdorf
- Platform change in Wuhletal and Biesdorf
- Please note the further information about this timetable change.
- Please use the timetable information before starting your journey.
Mahlsdorf/Ahrensfelde/Wartenberg – Westkreuz
- Fahrplanänderung
- Bahnsteigänderung in Ostkreuz
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Treptower Park <> Spandau
- no S-Bahn service with the S9
- Please use the bypass via Ostkreuz and the S3
- Please note the further information regarding this timetable change.
- Please use the timetable information before starting your journey.
Ostbahnhof <> Tiergarten
- Fahrplanänderung
- Bahnsteigänderung
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Ostbahnhof <> Tiergarten
- kein S-Bahnverkehr mit der Linie S5
- Bitte nutzen Sie die Züge der Linien S3, S7 und S9.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Warschauer Straße > Friedrichstraße
- Der Zug Flughafen BER ab 1:09 Uhr nach Friedrichstraße (an 1:56 Uhr) endet bereits um 1:45 Uhr in Warschauer Straße.
- Der Zug fällt zwischen Warschauer Straße und Friedrichstraße aus
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Warschauer Straße > Ostbahnhof
- Der Zug Flughafen BER ab 1:29 Uhr nach Ostbahnhof (an 2:08 Uhr) endet bereits um 2:05 Uhr in Warschauer Straße.
- Der Zug fällt von Warschauer Straße bis Ostbahnhof aus.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Charlottenburg > Warschauer Straße
- Der Zug Charlottenburg ab 3:02 Uhr nach Flughafen BER (an 4:00 Uhr) beginnt erst um 3:26 Uhr in Warschauer Straße.
- Der Zug fällt von Charlottenburg bis Warschauer Straße aus.
- Bitte beachten! Am 5.12. (Do) fährt dieser Zug in Treptower Park (ab 3:29 Uhr) von Gleis 4, Bahnsteig Richtung Ostkreuz.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Alexanderplatz > Warschauer Straße
- Der Zug Alexanderplatz ab 3:05 Uhr nach Flughafen BER (an 3:45 Uhr), beginnt erst um 3:11 Uhr in Warschauer Straße.
- Der Zug fällt von Alexanderplatz bis Warschauer Straße aus.
- Bitte beachten! Am 5.12. (Do) fährt dieser Zug in Treptower Park (ab 3:14 Uhr) von Gleis 4, Bahnsteig Richtung Ostkreuz.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Westkreuz > Warschauer Straße
- Der Zug Westkreuz ab 3:12 Uhr nach Flughafen BER (an 4:16 Uhr) beginnt erst um 3:39 Uhr in Warschauer Straße.
- Der Zug fällt von Westkreuz bis Warschauer Straße aus.
- Bitte beachten! Am 5.12. (Do) fährt dieser Zug in Treptower Park (ab 3:43 Uhr) von Gleis 4, Bahnsteig Richtung Ostkreuz.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Westkreuz > Ostbahnhof
- Der Zug Westkreuz ab 3:32 Uhr nach Flughafen BER (an 4:36 Uhr) beginnt erst um 3:57 Uhr in Ostbahnhof und fällt von Westkreuz bis Ostbahnhof aus.
- Der Zug fällt von Westkreuz bis Ostbahnhof aus.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Station Operator
Geschäftsbereich Personenbahnhöfe:
DB InfraGO AG
Europaplatz 1
10557 Berlin
Help / Contact: The 3-S-Central
For questions or advice on service, safety, or cleanliness at the station, the 3-S-Central Berlin is available 24 hours a day:
- Tel.: +49 030 297-1055
- Website
Safety at the Station
If you or any other passenger requires assistance, witnessed a crime, or discovered property damage of any kind, please contact:
- On-site personnel: supervisory staff, security guards, DB Service Store employees, ticketing staff, or, in extreme cases, train drivers.
- The Federal Police Headquarters, Berlin: Tel .: +49 0800 6 888000
- Any other police department.
- The security control center of S-Bahn Berlin: Tel +49 030 297 51114
Station cleanliness
- Learn more about cleanliness at the stations
- Report garbage or grime directly to our cleaning teams via WhatsApp: +49 157 923 628 36
- Report vandalism at +49 30 297-51114 and receive a reward of up to € 1,000.
Accessibility On The Go
Advertising
- Advertising spaces inside the Berlin S-Bahns
- You can apply for advertising at train stations at www.stroeer.de (Website in german)
Fare zones
The tariff area of the Verkehrsverbund Berlin-Brandenburg (VBB) includes the federal state of Berlin and the state of Brandenburg with its administrative districts and independent cities of Brandenburg, Cottbus, Frankfurt (Oder) and Potsdam.
Berlin and the surrounding regions are divided into fare zones a, b and c gegliedert.
Fare zone Berlin a includes the city center of Berlin, including the S-Bahn-Ring.
Fare zone Berlin b begins outside the S-Bahn ring and reaches to the city limits.
Fare zone Berlin c includes both the outskirts of Berlin and the city of Potsdam.