Location in the City
Information about this station
Facilities
Mobility Disorders
- Between lower level 2 (lower platform level, track 3 and 4), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 11 and 12, centre of the platform)
Ticket Office
Kundenzentrum
S-Bahnhof Hauptbahnhof
Europaplatz 1
10557 Berlin
In the travel center of the DB on the 1st floor
Monday – Saturday
07:00 - 22:00
Sunday / Holiday
08:00 - 22:00
DB Reisezentrum
Monday – Saturday
08:00 - 21:00
Sunday / Holiday
08:00 - 21:00
Equipment
- Park & Ride: Parking garage in the central station (access via Clara-Jaschke-Straße or B96-tunnel)
- Bike parking: at both station forecourts
- Ticket machine: 8x
- Restroom: rail & fresh toilet center on the ground floor
- Ticket stamping machine: 8x
- Info point: 1x
Mobility aids
- Accessibility
- Elevators (18)
Regional traffic / long-distance traffic
- Between lower level 2 (lower platform level, track 3 and 4), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 11 and 12, centre of the platform)not available
- Parking garage from lower level 3, lower level 2, to lower level 1 ( P -3 to P - 1)available
- Parking garage from lower level 3, lower level 2, lower level 1 to ground level ( P -3 to E+ 0)available
- Parking garage from lower level 3, lower level 2, lower level 1 to ground level ( P -3 nach E+ 0)available
- track 7/8 (C/D) - 1st lower level - ground levelavailable
- Parking garage from lower level 4, lower level 3, lower level 2 to lower level 1 ( P - 4 to P - 1)available
- Parking garage from lower level 4 , UGlower level 3, lower level 2 to lower level 1 ( P -4 to P -1)available
- Between lower level 2 (lower platform, track 5 and 6), lower level 1, ground level, first floor and second floor (S-Bahn platform, track 15 and 16, centre of the platform)available
- Between lower level 2 (lower platform level, track 5 and 6), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 13 and 14, centre of the platform).available
- Between lower level 2 (lower platform level, track 5 and 6), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 11 and 12, centre of the platform)available
- Parking garage from lower level 3, lower level 2 nach lower level 1 (P -3 nach P -1)available
- Between lower level 2 (lower platform level, track 3 and 4), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 13 and 14, centre of the platform)available
- Between lower level 2 (lower platform level, track 1 and 2), lower level 1 and ground levelavailable
- Between lower level 2 (lower platform level track 3 and 4), lower level 1, ground level, upper level 1 and upper level 2 (S-Bahn platform, track 15 and 16, centre of the platform)available
- available
- available
- available
Urban transport
- platform - crossover to DB mainline rail - street levelavailable
-
- Escalators (52)
Regional traffic / long-distance traffic
- From lower level 2 (lower platform level, track 3 and 4, northern corner of the platform, platformsection F) upwards to lower level 1 (northern part)available
- From main floor (EG) downwards to lower level 1available
- From main floor (Europaplatz northern entrance, near by DB Information) upwards to upper level 1available
- From upper level 1 downwards to main floor (Europaplatz northern entrance, near by DB Information)available
- From main floor (EG) (Europaplatz northern entrance, near by DB Information) downwards to lower platform 1available
- From lower platform 1 upwards to main floor (Europaplatz, near by DB Information)available
- From southern entrance Washingtonplatz main floor upwards to upper level 1available
- From upper level 1 central downwards to main floor southern entrance (Washingtonplatz)available
- From southern entrance Washingtonplatz to main floor downwards to lower floor 1 centralavailable
- From lower level 1 southern central upwards to main floor southern entrance (Washingtonplatz)available
- From upper level 1 entrance hall upwards to upper level 2 platform 13 and 14 (mainline rail platform) westside, section Davailable
- From upper level 2 platform 13 and 14 (mainline rail platform) westside section D downwards to upper level 1 entrance hallavailable
- From upper level 1 entrance hall upwards to upper level 2 platform 11 and 12 (mainline rail platform) westside, section Davailable
- From upper level 2 platform 11 and 12 (mainline rail platform) westside section D downwards to upper level 1, entrance hallavailable
- From upper level 2 platform 13 and 14 (mainline rail platform) eastside section F downwards to upper level 1, entrance hallavailable
- From upper level 1 entrance hall upwards to upper level 2 platform 13 and 14 (mainline rail platform) eastside, section Favailable
- From upper level 2 platform 11 and 12 (mainline rail platform) eastside, section F, downwards to upper level 1, entrance hallavailable
- From upper level 1, entrance hall upwards to upper level 2 platform 11 and 12 (mainline rail platform) eastside, section Favailable
- From lower level 2 (lower platform, track 5 and 6, souther section, platform section A) upwards to lower level 1 (central section, crossover to parking garages)available
- From lower level 1 (central section, crossover to parking garages) downwards to lower level 2 ( lower platform, track 5 and 6, southern section, platform section B)available
- From lower level 2 (lower platform, track 5 and 6, southern section, platform section B) upwards to lower level 1 (central section, crossover to parking garages)available
- From lower level 2 (lower platform, track 5 and 6, northern section, platform section E) upwards to lower level 1 (central section, crossover to parking garages)available
- From lower level 1 (central section, crossover from parking garage) downwards to lower level 2 (lower platform, track 5 and 6, northern section, platform section E)available
- From lower level 2 (lower platform, track 5 and 6, northern corner of platform, platformsection F) upwards to lower level 1 (northern section)available
- From lower level 1 (central section, crossover from parking garage) downwards to lower level 2 (lower platform, track 7 and 8, southern section, platformsection B)available
- From lower level 2 (lower platform, track 7 and 8, southern section, platformsection B) upwards to lower level 1 (central section, crossover to parking garage)available
- From lower level 2 (lower platform, track 7 and 8, northern section, platformsection E) upwards to lower level 1 (central section, crossover to parking garage)available
- From lower level 1 (central section, crossover from parking garage) downwards to lower level 2 (lower platform, track 7 and 8, northern section, platformsection E)available
- From lower level 2 (lower platform, track 7 and 8, northern corner of the platform, platformsection F) upwards to lower level 1 (northern section)available
- From lower level 2 (lower platform, track 7 and 8, southern section, platformsection A) upwards to lower level 1 (central section, crossover to parking garage)available
- From lower level 1 upwards to main floor (EG)available
- From lower level 1 upwards to main floor (EG)available
- From main floor (EG) downwards to lower level 1available
- From main floor (EG) downwards to lower level 1available
- From lower level 1 upwards to main floor (EG)available
- From lower level 1 upwards to main floor (EG)available
- From main floor (EG) downwards to lower level 1available
- From lower level 2 (lower platform, track 1 and 2, southern section, platformsection A) upwards to lower level 1 (central section, crossover to parking garage)available
- From lower level 1 (central section, crossover from parking garage) downwards to lower level 2 (lower platform, track 1 and 2, southern section, platformsection B)available
- From lower level 2 (lower platform, track 1 and 2, southern section, platformsection B) upwards to lower level 1 (central section, crossover to parking garage)available
- From lower level 2 (lower platform, track 1 and 2, northern section, platformsection E) upwards to lower level 1 (central section, crossover to parking garage)available
- From lower level 1 (central section, crossover From parking garage) downwards to lower level 2 (lower platform, track 1 and 2, northern section, platformsection E)available
- From lower level 2 (lower platform, track 1 and 2, northern corner of the platform, platformsection F) upwards to lower level 1 (northern section)available
- From lower level 2 (lower platform, track 3 and 4, southern section, platformsection A) upwards to lower level 1 (central section, crossover to parking garage)available
- From lower level 1 (central section, crossover from parking garage) downwards to lower level 2 (lower platform, track 3 and 4, southern section, platformsection B)available
- From lower level 2 (lower platform, track 3 and 4, southern section, platformsection B) upwards to lower level 1 (central section, crossover to parking garage)available
- From lower level 1 (central section, crossover from parking garage) downwards to lower level 2 (lower platform, track 3 and 4, northern section, platformsection E)available
- From lower level 2 (lower platform, track 3 and 4, northern section, platformsection E) upwards to lower level 1 (central section, crossover to parking garage)available
Urban transport
- From upper level 1 (entrance hall near by "S-Bahn-Kundenzentrum") upwards to upper level 2 (S-Bahn platform, track 15 and 16, westside)available
- From upper level 2 (S-Bahn platform, track 15 and 16, westside) downwards to upper level 1 entrance hall (near by "S-Bahn-Kundenzentrum")available
- From upper level 1 (entrance hall near by "S-Bahn-Kundenzentrum") upwards to upper level 2 (S-Bahn platform, track 15 and 16, westside)available
- From upper level 1 entrance hall upwards to upper level 2 (S-Bahn platform, track 15 and 16, eastside)available
-
Departure times
Current departure times
Regular departure times
Timetable valid for several months without consideration of construction projects.
Weekdays
Service changes 10
Back to overview
at night
Ostbahnhof <> Potsdam Hbf
Time changed
information
- Zugverkehr zwischen Ostbahnhof und Potsdam Hbf nur im 20-Minutentakt.
- Fahrzeitänderung: Die Züge fahren von Hauptbahnhof bis Grunewald ca. 1 Minute früher.
- Bahnsteigänderung: Die Züge fahren ...
- in Charlottenburg nach Ahrensfelde von Gleis 8, Bahnsteig stadtauswärts,
- in Westkreuz nach Ahrensfelde von Gleis 2, Bahnsteig stadtauswärts,
- in Grunewald nach Ahrensfelde von Gleis 2, Bahnsteig stadtauswärts.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
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at weekend
Ostbahnhof <> Charlottenburg
Time changed
information
- Zugverkehr zwischen Ostbahnhof und Charlottenburg nur im 20-Minutentakt.
- Gleisänderung: Die Züge ...
- in Ostbahnhof beginnen nach Ahrensfelde (Ostbahnhof ab 19, 39, 59) auf Gleis 10, Bahnsteig stadteinwärts.
- in Charlottenburg beginnen und enden (Verstärkerzüge nach/aus Potsdam Hbf) auf Gleis 7, Bahnsteig stadtauswärts. Zur Weiterfahrt in Richtung Zoologischer Garten ist ein Bahnsteigwechsel erforderlich. Der Bahnhof ist barrierefrei.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
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at weekend
Ostbahnhof <> Westkreuz
No Service
information
- kein Zugverkehr zwischen Ostbahnhof und Westkreuz.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Back to overview
Friedrichstraße <> Zoologischer Garten
Shuttle Service
information
- Zugverkehr zwischen Friedrichstraße und Zoologischer Garten nur im 20-Minutentakt mit der S-Bahnlinie S7 (im Nachtverkehr Sa/So nur im 30-Minutentakt mit S7).
- zusätzlicher Ersatzverkehr mit Bussen zwischen Friedrichstraße und Zoologischer Garten.
- Fahrgäste nutzen bitte auch ...
- zwischen Friedrichstraße, Berlin Hbf und Zoologischer Garten die Züge des Regionalverkehr (RE1, RE2, RE7 oder RB14)
- zwischen Alexanderplatz und Zoologischer Garten die U-Bahnlinie U2.
- Bitte beachten Sie auch in den Nächten 25./26.04. (So/Mo) und 02./03.05. (So/Mo) ab 22 Uhr den 20-Minutentakt auf der U5 zwischen Alexanderplatz und Hauptbahnhof.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
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at night
Hauptbahnhof > Westkreuz
Train service changed
information
- Fahrzeitänderung: Die Züge fahren von Hauptbahnhof bis Westkreuz 1 Minute früher.
- Gleisänderung: In Westkreuz fahren die Züge nach Spandau von Gleis 3, Bahnsteig stadteinwärts.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Back to overview
at weekend
Ahrensfelde <> Potsdam Hbf
Train service changed
information
- Fahrplanänderung: Die Züge fahren ...
- von Ahrensfelde bis Ostbahnhof bzw. Friedrichstraße 10 Minuten früher,
- von Friedrichstraße bis Zoologischer Garten ca. 7 Minuten früher,
- von Zoologischer Garten bzw. Charlottenburg bis Babelsberg bzw. Potsdam Hbf 5 Minuten früher,
- von Potsdam Hbf bzw. Babelsberg bis Charlottenburg bzw. Friedrichstraße 5 Minuten früher
- von Friedrichstraße bis Warschauer Straße ca. 1 bis 3 Minuten früher.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
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at night
Charlottenburg > Schöneweide > Flughafen BER
Time changed
information
- Der Zug Charlottenburg ab: 3.02 Uhr nach Flughafen BER Terminal 1-2 an 4.00 Uhr verkehrt ab Schöneweide 13-14 Minuten später.
- Informieren Sie sich frühzeitig über Ihre weiteren Fahrmöglichkeiten in der Fahrplanauskunft.
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at night
Charlottenburg > Baumschulenweg > Flughafen BER T1-2
Time changed
information
- Der Zug Charlottenburg ab: 3.02 Uhr nach Flughafen BER Terminal 1-2 an 4.00 Uhr verkehrt ab Schöneweide 11-12 Minuten später.
- Informieren Sie sich frühzeitig über Ihre weiteren Fahrmöglichkeiten in der Fahrplanauskunft.
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at night
Alexanderplatz > Friedrichstraße
No Service
information
- Der Zug Flughafen BER T1-2 (ab 1.09 Uhr) nach Friedrichstraße (an 1.56 Uhr) endet abweichend in Alexanderplatz (an 1.52 Uhr).
- Der Zug fällt zwischen Alexanderplatz und Friedrichstraße aus.
- Bitte informieren Sie sich frühzeitig über Ihre Fahrmöglichkeiten.
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at night
Charlottenburg > Warschauer Straße
No Service
information
- Der Zug Charlottenburg ab: 3.02 Uhr nach Flughafen BER Terminal 1-2 an: 4 Uhr, beginnt in Warschauer Straße, ab 3.26 Uhr.
- Der Zug fällt von Charlottenburg bis Warschauer Straße aus.
- Bitte informieren Sie sich frühzeitig über Ihre weiteren Fahrmöglichkeiten in der Fahrplanauskunft.
Contact
Station Operator
DB Station&Service AG
Regionalbereich Ost
Koppenstr. 3
10243 Berlin
Help / Contact: The 3-S-Central
For questions or advice on service, safety, or cleanliness at the station, the 3-S-Central Berlin is available 24 hours a day:
- Tel.: +49 030 297-1055
Safety at the Station
If you or any other passenger requires assistance, witnessed a crime, or discovered property damage of any kind, please contact:
- On-site personnel: supervisory staff, security guards, DB Service Store employees, ticketing staff, or, in extreme cases, train drivers.
- The Federal Police Headquarters, Berlin: Tel .: +49 0800 6 888000
- Any other police department.
- The security control center of S-Bahn Berlin: Tel +49 030 297 51114
Station cleanliness
- Learn more about cleanliness at the stations
- Report garbage or grime directly to our cleaning teams via WhatsApp: +49 157 923 628 36
- Report vandalism at +49 30 297-51114 and receive a reward of up to € 1,000.
Accessibility On The Go
Advertising
- Advertising spaces inside the Berlin S-Bahns
- You can apply for advertising at train stations at www.stroeer.de (Website in german)
Fare zones
The tariff area of the Verkehrsverbund Berlin-Brandenburg (VBB) includes the federal state of Berlin and the state of Brandenburg with its administrative districts and independent cities of Brandenburg, Cottbus, Frankfurt (Oder) and Potsdam.
Berlin and the surrounding regions are divided into fare zones a, b and c gegliedert.
Fare zone Berlin a includes the city center of Berlin, including the S-Bahn-Ring.
Fare zone Berlin b begins outside the S-Bahn ring and reaches to the city limits.
Fare zone Berlin c includes both the outskirts of Berlin and the city of Potsdam.