Location in the City
Information about this station
Facilities
Ticket Office
Kundenzentrum
S-Bahnhof Hauptbahnhof
Europaplatz 1
10557 Berlin
In the travel center of the DB on the 1st floor
Please note: All S-Bahn sales points are closed due to an official order. You can still buy tickets at the ticket machines or via the digital apps of the DB or the VBB.
Monday – Saturday
07:00 - 22:00
Sunday / Holiday
08:00 - 22:00
Equipment
- Park & Ride: Parking garage in the central station (access via Clara-Jaschke-Straße or B96-tunnel)
- Bike parking: at both station forecourts
- Ticket machine: 8x
- Restroom: rail & fresh toilet center on the ground floor
- Ticket stamping machine: 8x
- Info point: 1x
Mobility aids
- Accessibility
- Elevators (15)
Urban transport
- platform - crossover to DB mainline rail - street levelavailable
Regional traffic / long-distance traffic
- Parking garage from lower level 3, lower level 2, to lower level 1 ( P -3 to P - 1)available
- Parking garage from lower level 3, lower level 2, lower level 1 to ground level ( P -3 to E+ 0)available
- Parking garage from lower level 3, lower level 2, lower level 1 to ground level ( P -3 nach E+ 0)available
- track 7/8 (C/D) - 1st lower level - ground levelavailable
- Parking garage from lower level 4, lower level 3, lower level 2 to lower level 1 ( P - 4 to P - 1)available
- Parking garage from lower level 4 , UGlower level 3, lower level 2 to lower level 1 ( P -4 to P -1)available
- Between lower level 2 (lower platform, track 5 and 6), lower level 1, ground level, first floor and second floor (S-Bahn platform, track 15 and 16, centre of the platform)available
- Between lower level 2 (lower platform level, track 5 and 6), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 13 and 14, centre of the platform).available
- Between lower level 2 (lower platform level, track 5 and 6), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 11 and 12, centre of the platform)available
- Parking garage from lower level 3, lower level 2 nach lower level 1 (P -3 nach P -1)available
- Between lower level 2 (lower platform level, track 3 and 4), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 13 and 14, centre of the platform)available
- Between lower level 2 (lower platform level, track 3 and 4), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 11 and 12, centre of the platform)available
- Between lower level 2 (lower platform level, track 1 and 2), lower level 1 and ground levelavailable
- Between lower level 2 (lower platform level track 3 and 4), lower level 1, ground level, upper level 1 and upper level 2 (S-Bahn platform, track 15 and 16, centre of the platform)available
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- Escalators (52)
Regional traffic / long-distance traffic
- From lower level 2 (lower platform level, track 3 and 4, northern corner of the platform, platformsection F) upwards to lower level 1 (northern part)available
- From main floor (EG) downwards to lower level 1available
- From main floor (Europaplatz northern entrance, near by DB Information) upwards to upper level 1available
- From upper level 1 downwards to main floor (Europaplatz northern entrance, near by DB Information)available
- From main floor (EG) (Europaplatz northern entrance, near by DB Information) downwards to lower platform 1available
- From lower platform 1 upwards to main floor (Europaplatz, near by DB Information)available
- From southern entrance Washingtonplatz main floor upwards to upper level 1available
- From upper level 1 central downwards to main floor southern entrance (Washingtonplatz)available
- From southern entrance Washingtonplatz to main floor downwards to lower floor 1 centralavailable
- From lower level 1 southern central upwards to main floor southern entrance (Washingtonplatz)available
- From upper level 1 entrance hall upwards to upper level 2 platform 13 and 14 (mainline rail platform) westside, section Davailable
- From upper level 2 platform 13 and 14 (mainline rail platform) westside section D downwards to upper level 1 entrance hallavailable
- From upper level 1 entrance hall upwards to upper level 2 platform 11 and 12 (mainline rail platform) westside, section Davailable
- From upper level 2 platform 11 and 12 (mainline rail platform) westside section D downwards to upper level 1, entrance hallavailable
- From upper level 2 platform 13 and 14 (mainline rail platform) eastside section F downwards to upper level 1, entrance hallavailable
- From upper level 1 entrance hall upwards to upper level 2 platform 13 and 14 (mainline rail platform) eastside, section Favailable
- From upper level 2 platform 11 and 12 (mainline rail platform) eastside, section F, downwards to upper level 1, entrance hallavailable
- From upper level 1, entrance hall upwards to upper level 2 platform 11 and 12 (mainline rail platform) eastside, section Favailable
- From lower level 2 (lower platform, track 5 and 6, souther section, platform section A) upwards to lower level 1 (central section, crossover to parking garages)available
- From lower level 1 (central section, crossover to parking garages) downwards to lower level 2 ( lower platform, track 5 and 6, southern section, platform section B)available
- From lower level 2 (lower platform, track 5 and 6, southern section, platform section B) upwards to lower level 1 (central section, crossover to parking garages)available
- From lower level 2 (lower platform, track 5 and 6, northern section, platform section E) upwards to lower level 1 (central section, crossover to parking garages)available
- From lower level 1 (central section, crossover from parking garage) downwards to lower level 2 (lower platform, track 5 and 6, northern section, platform section E)available
- From lower level 2 (lower platform, track 5 and 6, northern corner of platform, platformsection F) upwards to lower level 1 (northern section)available
- From lower level 1 (central section, crossover from parking garage) downwards to lower level 2 (lower platform, track 7 and 8, southern section, platformsection B)available
- From lower level 2 (lower platform, track 7 and 8, southern section, platformsection B) upwards to lower level 1 (central section, crossover to parking garage)available
- From lower level 2 (lower platform, track 7 and 8, northern section, platformsection E) upwards to lower level 1 (central section, crossover to parking garage)available
- From lower level 1 (central section, crossover from parking garage) downwards to lower level 2 (lower platform, track 7 and 8, northern section, platformsection E)available
- From lower level 2 (lower platform, track 7 and 8, northern corner of the platform, platformsection F) upwards to lower level 1 (northern section)available
- From lower level 2 (lower platform, track 7 and 8, southern section, platformsection A) upwards to lower level 1 (central section, crossover to parking garage)available
- From lower level 1 upwards to main floor (EG)available
- From lower level 1 upwards to main floor (EG)available
- From main floor (EG) downwards to lower level 1available
- From main floor (EG) downwards to lower level 1available
- From lower level 1 upwards to main floor (EG)available
- From lower level 1 upwards to main floor (EG)available
- From main floor (EG) downwards to lower level 1available
- From lower level 2 (lower platform, track 1 and 2, southern section, platformsection A) upwards to lower level 1 (central section, crossover to parking garage)available
- From lower level 1 (central section, crossover from parking garage) downwards to lower level 2 (lower platform, track 1 and 2, southern section, platformsection B)available
- From lower level 2 (lower platform, track 1 and 2, southern section, platformsection B) upwards to lower level 1 (central section, crossover to parking garage)available
- From lower level 2 (lower platform, track 1 and 2, northern section, platformsection E) upwards to lower level 1 (central section, crossover to parking garage)available
- From lower level 1 (central section, crossover From parking garage) downwards to lower level 2 (lower platform, track 1 and 2, northern section, platformsection E)available
- From lower level 2 (lower platform, track 1 and 2, northern corner of the platform, platformsection F) upwards to lower level 1 (northern section)available
- From lower level 2 (lower platform, track 3 and 4, southern section, platformsection A) upwards to lower level 1 (central section, crossover to parking garage)available
- From lower level 1 (central section, crossover from parking garage) downwards to lower level 2 (lower platform, track 3 and 4, southern section, platformsection B)available
- From lower level 2 (lower platform, track 3 and 4, southern section, platformsection B) upwards to lower level 1 (central section, crossover to parking garage)available
- From lower level 1 (central section, crossover from parking garage) downwards to lower level 2 (lower platform, track 3 and 4, northern section, platformsection E)available
- From lower level 2 (lower platform, track 3 and 4, northern section, platformsection E) upwards to lower level 1 (central section, crossover to parking garage)available
Urban transport
- From upper level 1 (entrance hall near by "S-Bahn-Kundenzentrum") upwards to upper level 2 (S-Bahn platform, track 15 and 16, westside)available
- From upper level 2 (S-Bahn platform, track 15 and 16, westside) downwards to upper level 1 entrance hall (near by "S-Bahn-Kundenzentrum")available
- From upper level 1 (entrance hall near by "S-Bahn-Kundenzentrum") upwards to upper level 2 (S-Bahn platform, track 15 and 16, westside)available
- From upper level 1 entrance hall upwards to upper level 2 (S-Bahn platform, track 15 and 16, eastside)available
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Departure times
Current departure times
Regular departure times
Timetable valid for several months without consideration of construction projects.
Weekdays
Service changes 3
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Ostkreuz <> Spandau
No Service
information
- kein Zugverkehr.
- Fahrgäste nutzen bitte zwischen Ostkreuz und Spandau die zusätzlichen Züge der Linie S5 bzw. auch zwischen Warschauer Straße und Spandau die Züge der Linie S9.
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Anpassung von Verkehrsleistung
Train service changed
information
In Abstimmung mit dem Verkehrsverbund Berlin-Brandenburg (VBB) finden folgende Anpassungen der Verkehrsleistung statt:
- Seit 19.03. entfallen die Verstärkerfahrten der Linien S1, S3 und S5 in den Hauptverkehrszeiten. Der sonstige Takt bleibt erhalten.
- Seit 21.03. verkehren die S26, S45 und S85 nicht mehr.
Weitere Informationen auf VBB.de
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at night
Westkreuz <> Friedrichstraße
No Service
information
- Der Zug Flughafen Schönefeld ab: 0.57 Uhr endet in Friedrichstraße an: 1.36 Uhr .
- Der Zug fällt zwischen Friedrichstraße und Westkreuz aus.
- Der Zug fällt zwischen Friedrichstraße und Westkreuz aus.
- Der Zug Westkreuz ab 3.12 Uhr nach Flughafen Schönefeld an 4.10 Uhr beginnt in Friedrichstraße ab 3.28 Uhr.
- Der Zug Westkreuz ab 3.32 Uhr nach Flughafen Schönefeld an 4.30 Uhr beginnt in Friedrichstraße ab 3.48 Uhr.
- Die Züge fallen zwischen Westkreuz und Friedrichstraße aus.
Contact
Station Operator
DB Station&Service AG
Regionalbereich Ost
Koppenstr. 3
10243 Berlin
Help / Contact: The 3-S-Central
For questions or advice on service, safety, or cleanliness at the station, the 3-S-Central Berlin is available 24 hours a day:
- Tel.: +49 030 297-1055
Safety at the Station
If you or any other passenger requires assistance, witnessed a crime, or discovered property damage of any kind, please contact:
- On-site personnel: supervisory staff, security guards, DB Service Store employees, ticketing staff, or, in extreme cases, train drivers.
- The Federal Police Headquarters, Berlin: Tel .: +49 0800 6 888000
- Any other police department.
- The security control center of S-Bahn Berlin: Tel +49 030 297 51114
Station cleanliness
- Learn more about cleanliness at the stations
- Report garbage or grime directly to our cleaning teams via WhatsApp: +49 157 923 628 36
- Report vandalism at +49 30 297-51114 and receive a reward of up to € 1,000.
Accessibility On The Go
Advertising
- Advertising spaces inside the Berlin S-Bahns
- You can apply for advertising at train stations at www.stroeer.de (Website in german)
Fare zones
The tariff area of the Verkehrsverbund Berlin-Brandenburg (VBB) includes the federal state of Berlin and the state of Brandenburg with its administrative districts and independent cities of Brandenburg, Cottbus, Frankfurt (Oder) and Potsdam.
Berlin and the surrounding regions are divided into fare zones a, b and c gegliedert.
Fare zone Berlin a includes the city center of Berlin, including the S-Bahn-Ring.
Fare zone Berlin b begins outside the S-Bahn ring and reaches to the city limits.
Fare zone Berlin c includes both the outskirts of Berlin and the city of Potsdam.