Station properties
Fare zone ASwitches
Facilities
Equipment
- Park & Ride: along Karl-Liebknecht-Str.
- Bike parking
- Ticket machine: 8x
- Restroom: WC center in the station concourse
- Ticket stamping machine: 6x
- Locker: Im Bahnhof Alexanderplatz befinden sich im Erdgeschoss auf der reichten Seite des DB-Zentrums Schließfächer. Es sind insgesamt 64 kleine und 45 größere Schließfächer vorhanden. Die Nutzungsdauer beträgt 24 Stunden.
Ticket Offices
S-Bahn Customer Center
Location
S-Bahn station Alexanderplatz
Dircksenstr. 2
10179 Berlin
In the western station concourse (ground floor)
Opening hours
This customer center is temporarily closed.
| Monday – Friday | 08:00 - 20:00 |
| Saturday | 09:00 - 18:30 |
| Sunday, Holiday | 09:00 - 18:30 |
S-Bahn Ticket Office
Location
S-Bahn station Alexanderplatz
Dircksenstr. 2
10179 Berlin
In the eastern station concourse (ground floor), exit Alexanderplatz
Opening hours
| Monday – Friday | 06:00 - 21:30 |
| Saturday | 07:00 - 20:00 |
| Sundy, Holiday | 10:00 - 19:00 |
Agency for nationwide local transport tickets
Location
S-Bahn station Alexanderplatz
Dircksenstr. 2
10179 Berlin
In the S-Bahn Customer Center (ground floor)
No sale of long-distance tickets!
Opening hours
This ticket counter is temporarily closed.
| Monday – Friday | 07:00 - 20:00 |
| Saturday | 09:00 - 18:30 |
| Sunday, Holiday | 09:00 - 18:30 |
Mobility aids
Departure times
Current departure times
Regular departure times
Timetable valid for several months without consideration of construction projects.
Weekdays
Weekend
Contact
Station Operator
Geschäftsbereich Personenbahnhöfe:
DB InfraGO AG
Europaplatz 1
10557 Berlin
Help / Contact: The 3-S-Central
For questions or advice on service, safety, or cleanliness at the station, the 3-S-Central Berlin is available 24 hours a day:
- Tel.: +49 030 297-1055
- Website
Safety at the Station
If you or any other passenger requires assistance, witnessed a crime, or discovered property damage of any kind, please contact:
- On-site personnel: supervisory staff, security guards, DB Service Store employees, ticketing staff, or, in extreme cases, train drivers.
- The Federal Police Headquarters, Berlin: Tel .: +49 0800 6 888000
- Any other police department.
- The security control center of S-Bahn Berlin: Tel +49 030 297 51114
Station cleanliness
- Learn more about cleanliness at the stations
- Report garbage or grime directly to our cleaning teams via WhatsApp: +49 157 923 628 36
- Report vandalism at +49 30 297-51114 and receive a reward of up to € 1,000.
Accessibility On The Go
Advertising
- Advertising spaces inside the Berlin S-Bahns
- You can apply for advertising at train stations at www.stroeer.de (Website in german)
