Elevator and Escalator Outages

Find out which elevators and escalators are currently out of service at trainstations and will be repaired or replaced in the near future.

Elevator defective? There is a remedy!

With the help of the BVG Muva Aufzugersatz (lift substitute service), you can get an alternative, barrier-free travel option at certain S-Bahn and underground stations if a lift is not available, at no extra cost to your ticket or with a valid disability card by calling the BVG Muva call centre on + 49 30 256 55 555 or via app. Aids such as walking sticks and wheelchairs are accepted. This offer currently applies for:

S1 Wittenau <> Rathaus Steglitz
S2 Bornholmer Straße <> Schichauweg
S25 Tegel <> Südende
S26 Wittenau <> Südende
S3 Zoologischer Garten <> Karlshorst
S41 / S42 Westhafen <> Bundesplatz
S5 Zoologischer Garten <> Friedrichsfelde Ost
S7 Zoologischer Garten <> Friedrichsfelde Ost
S75 Zoologischer Garten <> Warschauer Straße
S8 Bornholmer Straße <> Treptower Park
S85 Wittenau <> Treptower Park
S9 Zoologischer Garten <> Treptower Park

U1: Warschauer Straße <> Uhlandstraße
U2: Schönhauser Allee <> Zoologischer Garten
U3: Warschauer Straße <> Spichernstraße
U4: Nollendorfplatz <> Innsbrucker Platz
U5: Hauptbahnhof and Biesdorf-Süd
U6: Alt Tegel <> Alt Mariendorf
U7: Berliner Straße <> Neukölln
U8: Wittenau and Hermannstraße
U9: Osloer Straße <> Rathaus Steglitz

Alt-Reinickendorf

Altglienicke

Attilastraße

Babelsberg

Bellevue

Friedenau

S+U Friedrichstraße

Escalators

Urban transport

From S-Bahn platform, track 5 and 6 (centre of the platform) downwards to the galery eastern corner of the foyer building not available (under construction)
From S-Bahn platform, track 5 and 6 (centre of the platform) downwards to the foyer building (near by DB Travel Centre/"DB Travel Centre/"DB Reisezentrum"). not available (under construction)
From S-Bahn platform, track 5 and 6 (centre of the platform) downwards to the foyer building (near by DB Travel Centre/"DB Travel Centre/"DB Reisezentrum"). not available (under construction)
From the galery east corner of the foyer building upwards to S-Bahn platform, track 5 and 6 (centre of the platform) not available (under construction)

Regional traffic / long-distance traffic

From regional- and mainline rail platform, track 3 and 4 (west corner of the platform) downwards from foyer building not available
zu Gleis 3/4 not available

Frohnau

Gesundbrunnen

Hackescher Markt

Hauptbahnhof

Elevators

Regional traffic / long-distance traffic

Parking garage from lower level 4, lower level 3, lower level 2 to lower level 1 ( P - 4 to P - 1) not available
track 7/8 (C/D) - 1st lower level - ground level not available
Parking garage from lower level 4 , UGlower level 3, lower level 2 to lower level 1 ( P -4 to P -1) not available

Escalators

Urban transport

From upper level 1 (entrance hall near Backwerk) upwards to upper level 2 (S-Bahn platform, track 15 and 16, westside) not available (under construction)
From upper level 1 entrance hall upwards to upper level 2 (S-Bahn platform, track 15 and 16, eastside) not available (under construction)
From upper level 2 (S-Bahn platform, track 15 and 16, westside) downwards to upper level 1 entrance hall (near Backwerk) not available (under construction)

Regional traffic / long-distance traffic

From lower level 1 (central section, crossover from parking garage) downwards to lower level 2 (lower platform, track 1 and 2, southern section, platformsection B) not available
Escalator not available (under construction)
From lower level 2 (lower platform, track 1 and 2, southern section, platformsection B) upwards to lower level 1 (central section, crossover to parking garage) currently no access for technical Information
From upper level 2 platform 13 and 14 (mainline rail platform) westside section D downwards to upper level 1 entrance hall not available

Hohen Neuendorf

Hohenschönhausen

Innsbrucker Platz

Johannisthal

Karlshorst

Lichtenberg

Ostbahnhof

Escalators

Regional traffic / long-distance traffic

In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to the S-Bahn platform, track 10 and 11 currently no access for technical Information
In the western pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
From western pedestrian tunnel from Erich-Steinfurth-Straße upwards to S-Bahn platform, track 8 and 9 not available (under construction)
In the eastern part of the pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 2 and 3 not available (under construction)

Ostkreuz

Elevators

Regional traffic / long-distance traffic

From S-Bahn platform 5/6 (city railway / Stadtbahn) to S-Bahn platform track 11/12 (circle line) upwards not available
Türstörung

Escalators

Regional traffic / long-distance traffic

Between S-Bahn platform track 3/4 (Stadtbahn) to S-Bahn platform track 11/12 (circleline) downwards. not available
Between S-Bahn platform track 3/4 to S-Bahn platform track 11/12 (circleline) upwards. not available

Pankow-Heinersdorf

Rahnsdorf

Rathaus Steglitz

Schichauweg

Schöneberg

Schöneweide

Südkreuz

Tiergarten

Wittenau

Zoologischer Garten

U Alt-Mariendorf

U Bismarckstraße

U Boddinstraße

U Rathaus Neukölln

U Spichernstr.