Elevator and Escalator Outages
Find out which elevators and escalators are currently out of service at trainstations and will be repaired or replaced in the near future.
BVG Muva lift substitute service
Elevator defective? There is a remedy!
With the help of the BVG Muva Aufzugersatz (lift substitute service), you can get an alternative, barrier-free travel option at certain S-Bahn and underground stations if a lift is not available, at no extra cost to your ticket or with a valid disability card by calling the BVG Muva call centre on + 49 30 256 55 555 or via app. Aids such as walking sticks and wheelchairs are accepted. This offer currently applies for:
- S1 Wittenau <> Rathaus Steglitz
- S2 Bornholmer Straße <> Schichauweg
- S25 Tegel <> Südende
- S26 Wittenau <> Südende
- S3 Zoologischer Garten <> Karlshorst
- S41 / S42 Westhafen <> Bundesplatz
- S5 Zoologischer Garten <> Friedrichsfelde Ost
- S7 Zoologischer Garten <> Friedrichsfelde Ost
- S75 Zoologischer Garten <> Warschauer Straße
- S8 Bornholmer Straße <> Treptower Park
- S85 Wittenau <> Treptower Park
- S9 Zoologischer Garten <> Treptower Park
- U1: Warschauer Straße <> Uhlandstraße
- U2: Schönhauser Allee <> Zoologischer Garten
- U3: Warschauer Straße <> Spichernstraße
- U4: Nollendorfplatz <> Innsbrucker Platz
- U5: Hauptbahnhof and Biesdorf-Süd
- U6: Alt Tegel <> Alt Mariendorf
- U7: Berliner Straße <> Neukölln
- U8: Wittenau and Hermannstraße
- U9: Osloer Straße <> Rathaus Steglitz
Alt-Reinickendorf
Elevators
Urban transport
- Between entrance at Roedernallee and platform not available (under construction)
Anhalter Bahnhof
Escalators
Regional traffic / long-distance traffic
- von EG zu UG not available (under construction)
Betriebsbahnhof Rummelsburg
Elevators
Urban transport
- Between S-Bahn platform and Zobtener Straße / Hönower Weg not available
Bundesplatz
Escalators
Urban transport
- From underground-platform (southern corner of the platform, trains in the direction of of Osloer Straße) upwards to Bundesallee (eastern entrance). not available
S+U Friedrichstraße
Elevators
Urban transport
- Between WC-Center (lower level) with a stop at foyer building (near by the S-Bahn Customer Center/ "S-Bahn Kundenzentrum") and S-Bahn platform, track 5 and 6 not available
Escalators
Regional traffic / long-distance traffic
- zu Gleis 3/4 not available
Gesundbrunnen
Elevators
Regional traffic / long-distance traffic
- Between station forecourt and regional- and mainline rail rail platform, track 7 and 8, as well as pedestrian tunnel to the underground not available 27.05.-07.08.2024 Aufzug a.B. Aufzug wird ausgetauscht
Hauptbahnhof
Elevators
Regional traffic / long-distance traffic
- Between lower level 2 (lower platform level, track 3 and 4), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 11 and 12, centre of the platform) not available
- track 7/8 (C/D) - 1st lower level - ground level not available
Escalators
Urban transport
- From upper level 2 (S-Bahn platform, track 15 and 16, westside) downwards to upper level 1 entrance hall (near Backwerk) currently no access for technical Information
Regional traffic / long-distance traffic
- From lower level 2 (lower platform, track 5 and 6, northern section, platform section E) upwards to lower level 1 (central section, crossover to parking garages) currently no access for technical Information
- From lower level 1 upwards to main floor (EG) not available
- From upper level 1, entrance hall upwards to upper level 2 platform 11 and 12 (mainline rail platform) eastside, section F not available
- From southern entrance Washingtonplatz main floor upwards to upper level 1 not available
Hohenschönhausen
Elevators
Regional traffic / long-distance traffic
- Between entrance Falkenberger Chaussee (bridge) and regional- and mainline rail platform, track 4 not available
Jungfernheide
Escalators
Urban transport
- Crossover from underground platform upwards to S-Bahn platform, track 5 and 6 currently no access for technical Information
Regional traffic / long-distance traffic
- Crossover from underground platform upwards to regional- and mainline rail platform, track 3 and 4 not available
Karlshorst
Elevators
Urban transport
- Between Treskowallee (station building eastern side of the street) and S-Bahn platform not available
- Between Treskowallee (new footbridge western side of the street) and S-Bahn platform not available
Messe Nord / ICC (Witzleben)
Elevators
Urban transport
- Between S-Bahn platform (south corner of the platform) and roadbridge (Ostpreußenbrücke / Neue Kantstraße) not available
Ostbahnhof
Escalators
Regional traffic / long-distance traffic
- From main floor upwards to lower level (parking garage) not available
- In the central part of the pedestrain tunnel from the foyer of the station upwards to the S-Bahn platform, track 10 and 11 currently no access for technical Information
- In the western pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 2 and 3 not available (under construction)
- From western pedestrian tunnel from Erich-Steinfurth-Straße upwards to S-Bahn platform, track 8 and 9 not available (under construction)
- In the eastern part of the pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7 not available (under construction)
Ostkreuz
Escalators
Regional traffic / long-distance traffic
- Between S-Bahn platform track 3/4 (Stadtbahn) to S-Bahn platform track 11/12 (circleline) downwards. not available
- Between S-Bahn platform track 3/4 to S-Bahn platform track 11/12 (circleline) upwards. not available
- Between S-Bahn platform track 11/12 (Ringbahn) to S-Bahn platform track 3/4 (circleline) uphill. not available
Pankow-Heinersdorf
Elevators
Urban transport
- Between Prenzlauer Promenade as well as Damerowstraße and S-Bahn platform (southwestern corner of the platform). not available
Potsdamer Platz
Escalators
Regional traffic / long-distance traffic
- From regional- and mainline rail platform, track 3 and 4 upwards to Sony Center hall currently no access for technical Information
Rathaus Steglitz
Escalators
Urban transport
- From Kuhligkshofstraße (from/to underground) or Berlinickestraße upwards to S-Bahn platform (centre of the platform) not available
Röntgental
Elevators
Urban transport
- Between Heinestraße and S-Bahn platform (northeast corner of the platform) not available
Schichauweg
Escalators
Urban transport
- From Schichauweg (beneath the railbridge) upwards to S-Bahn platform, track 1 (trains in the direction of Lichtenrade) not available
Schöneweide
Elevators
Regional traffic / long-distance traffic
- to plattform 1/2 not available
Escalators
Regional traffic / long-distance traffic
- FT zu Gleis3/4 currently no access for technical Information
- zu Gleis 5/6 not available (under construction)
Spandau
Elevators
Regional traffic / long-distance traffic
- In the foyer of the station (Seegefelder Straße / Klosterstraße) as well as regional- and mainline rail platform, track 5 and 6 (section F) not available
Südkreuz
Escalators
Regional traffic / long-distance traffic
- Regional- and mainline rail platform, track 3 and 4 (centre of the platform) upwards to the upper S-Bahn platform, track 11 and 12 (centre of the platform) not available
Teltow Stadt
Elevators
Urban transport
- Entrance Liselotte-Herrmann-Str. / Mahlower Str. not available
Tiergarten
Elevators
Urban transport
- Between Bachstraße/ Straße des 17. Juni and S-Bahn platform (south corner of the platform) not available
Waßmannsdorf
Elevators
Urban transport
- to track 1, direction BER Terminal 1-2 not available
U Alt-Mariendorf
Elevators
Urban transport
- intermediate level <> platform not available
U Bismarckstraße
Elevators
Urban transport
- platform U2 direction Pankow <> platform U7 not available
U Boddinstraße
Elevators
- Elevator not available
U Rathaus Neukölln
Elevators
Urban transport
- street <> platform not available
U Spichernstr.
Elevators
Urban transport
- plattform <> street not available
This offer is a service of S-Bahn Berlin GmbH in cooperation with DB Station&Service AG and BVG.