Station properties
Fare zone ASwitches
Facilities
Equipment
- Bike parking
- Ticket machine: 6x
- Restroom: In the main hall
- Ticket stamping machine: 10x
- Taxi
- Info point: 1x
- Locker: Es stehen über 200 Schließfächern in drei Größen zur Verfügung. Die Fächer können für 24 Stunden gemietet werden und befinden sich auf der Erdgeschossebene jeweils an den Ausgängen Jebenstraße und Hardenbergplatz im mittleren Bereich des Bahnhofs.
Ticket Offices
S-Bahn Customer Center
Location
Berlin Zoologischer Garten station
Hardenbergplatz 13
10623 Berlin
Right next to the DB travel center, in the former baggage hall of the reception building, entrance Jebenstraße
Opening hours
| Monday – Friday | 08:00 - 20:00 |
| Saturday | 09:00 - 18:30 |
| Sunday, Holiday | 09:00 - 18:30 |
DB Travel Center
Location
Berlin Zoologischer Garten station
Hardenbergplatz 13
10623 Berlin
In the former baggage hall of the reception building, entrance Jebenstraße
Opening hours
| Monday – Friday | 08:00 - 19:00 |
| Saturday | 09:00 - 18:00 |
| Sunday, Holiday | 09:00 - 18:00 |
Mobility aids
Departure times
Current departure times
Regular departure times
Timetable valid for several months without consideration of construction projects.
Weekdays
Weekend
Contact
Station Operator
Geschäftsbereich Personenbahnhöfe:
DB InfraGO AG
Europaplatz 1
10557 Berlin
Help / Contact: The 3-S-Central
For questions or advice on service, safety, or cleanliness at the station, the 3-S-Central Berlin is available 24 hours a day:
- Tel.: +49 030 297-1055
- Website
Safety at the Station
If you or any other passenger requires assistance, witnessed a crime, or discovered property damage of any kind, please contact:
- On-site personnel: supervisory staff, security guards, DB Service Store employees, ticketing staff, or, in extreme cases, train drivers.
- The Federal Police Headquarters, Berlin: Tel .: +49 0800 6 888000
- Any other police department.
- The security control center of S-Bahn Berlin: Tel +49 030 297 51114
Station cleanliness
- Learn more about cleanliness at the stations
- Report garbage or grime directly to our cleaning teams via WhatsApp: +49 157 923 628 36
- Report vandalism at +49 30 297-51114 and receive a reward of up to € 1,000.
Accessibility On The Go
Advertising
- Advertising spaces inside the Berlin S-Bahns
- You can apply for advertising at train stations at www.stroeer.de (Website in german)
