Location in the City
Information about this station
Ticket Office
Kundenzentrum
S-Bahnhof Zoologischer Garten
Hardenbergplatz 13
10623 Berlin
In the former baggage hall of the reception building, entrance Jebenstraße
Opening hours:
S-Bahn-Kundenzentrum
Monday – Friday:
08:00 - 20:00
Saturday:
09:00 - 18:30
Sunday / Holiday:
09:00 - 18:30
DB Reisezentrum
DB Reisezentrum
Monday – Friday:
08:00 - 19:00
Saturday:
10:00 - 17:30
Sunday / Holiday:
10:00 - 17:30
Equipment
- Bike parking
- Ticket machine: 6x
- Restroom: In the main hall opposite DB Reisezentrum (only accessible by stairs)
- Ticket stamping machine: 10x
- Taxi
- Info point: 1x
Mobility aids
- Accessibility
- Elevators (4)
Urban transport
- Platform U2 direction Ruhleben <> platform U9available
- Intermediate level der U2 <> streetavailable
- street <> platform U2 direction Pankow (facility of the BVG)available
- to platform 5/6 (S-Bahn)available
- Escalators (12)
Regional traffic / long-distance traffic
- From eastern tunnel upwards to regional- and mainline rail platform, track 3 and 4available
- From regional- and mainline rail platform, track 3 and 4 downwards to eastern tunnelavailable
- From eastern tunnel upwards to regional- and mainline rail platform1/2 Eastavailable
- From regional- and mainline rail platform, track 1 and 2 downwards to eastern tunnelavailable
- available
- available
- available
- available
- plattform 3-4, middleavailable
- between plattform 3-4 and mainhall (ground floor)available
Urban transport
- From S-Bahn platform, track 5 and 6 (centre of the platform) downwards to the foyer of the stationavailable
- From Hardenbergstraße (beneath the bridge/supermarket Ulrich) upwards to S-Bahn platform, track 5 and 6 (western corner of the platform)available
Current departure times
Regular departure times
Timetable valid for several months without consideration of construction projects.
Weekdays
Altglienicke/Königs Wusterhausen/Spindlersfeld <> Baumschulenweg
- Rail replacement bus service
- Bus S9X: Flughafen BER – Terminal 1-2 <> Adlershof <> Schöneweide <> Baumschulenweg (ExpressLinie)
- Bus S9A: Grünbergallee <> Baumschulenweg
- Bus S46: Königs Wusterhausen <> Baumschulenweg
- Bus S47: Spindlersfeld <> Baumschulenweg
- Shuttel service
- Baumschulenweg <> Plänterwald <> Treptower Park at 10-minutes interval
- Timetable change
- Platform change
- Please use the timetable information before starting your journey.
Lichtenberg – Westkreuz
- Interval change
- Timetable change
- Platform change in Ostbahnhof
- Please use the timetable information before starting your journey.
Lichtenberg – Westkreuz
- Timetable change
- Platform in Ostbahnhof
- Please use the timetable information before starting your journey.
- Timetable change
- Platfom change in Wuhletal, Biesdorf and Mahlsdorf
- Please use the timetable information before starting your journey.
(Lichtenberg) Ostbahnhof <> Friedrichstraße (Zoologischer Garten)
- Ersatzverkehr mit Bussen
- Taktänderung:
- Wartenberg <> Springpfuhl S-Bahnverkehr nur im 20-Minutentakt
- Friedrichstraße <> Zoologischer Garten S-Bahnverkehr nur mit S3 und S9
- Fahrplanänderung
- Gleisänderung
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Altglienicke/Grünau/Spindlersfeld – Treptower Park – Warschauer Straße
- Ersatzverkehr mit Bussen:
- Bus S46: Grünau <> Baumschulenweg
- Bus S47: Spindlersfeld <> Baumschulenweg
- Bus S9A: Grünau <> Treptower Park
- Pendelverkehr: Altglienicke <> Adlershof
- Taktänderung: Flughafen BER – Terminal 5 <> Altglienicke S-Bahnverkehr nur im 20-Minutentakt
- Bahnsteigänderung in Grünau und Baumschulenweg
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Flughafen BER – Terminal 1-2 <> Baumschulenweg <> Treptower Park/Spandau
- kein Zugverkehr:
- Baumschulenweg <> Treptower Park
- Ersatzverkehr mit Bussen:
- Bus S9: Baumschulenweg <> Treptower Park
- Taktänderung:
- Flughafen BER – Terminal 1-2 <> Adlershof S-Bahnverkehr nur im 20-Minutentakt
- Fahrplanänderung
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Station Operator
DB Station&Service AG
Regionalbereich Ost
Koppenstr. 3
10243 Berlin
Help / Contact: The 3-S-Central
For questions or advice on service, safety, or cleanliness at the station, the 3-S-Central Berlin is available 24 hours a day:
- Tel.: +49 030 297-1055
- Website
Safety at the Station
If you or any other passenger requires assistance, witnessed a crime, or discovered property damage of any kind, please contact:
- On-site personnel: supervisory staff, security guards, DB Service Store employees, ticketing staff, or, in extreme cases, train drivers.
- The Federal Police Headquarters, Berlin: Tel .: +49 0800 6 888000
- Any other police department.
- The security control center of S-Bahn Berlin: Tel +49 030 297 51114
Station cleanliness
- Learn more about cleanliness at the stations
- Report garbage or grime directly to our cleaning teams via WhatsApp: +49 157 923 628 36
- Report vandalism at +49 30 297-51114 and receive a reward of up to € 1,000.
Accessibility On The Go
Advertising
- Advertising spaces inside the Berlin S-Bahns
- You can apply for advertising at train stations at www.stroeer.de (Website in german)
Fare zones
The tariff area of the Verkehrsverbund Berlin-Brandenburg (VBB) includes the federal state of Berlin and the state of Brandenburg with its administrative districts and independent cities of Brandenburg, Cottbus, Frankfurt (Oder) and Potsdam.
Berlin and the surrounding regions are divided into fare zones a, b and c gegliedert.
Fare zone Berlin a includes the city center of Berlin, including the S-Bahn-Ring.
Fare zone Berlin b begins outside the S-Bahn ring and reaches to the city limits.
Fare zone Berlin c includes both the outskirts of Berlin and the city of Potsdam.