Location in the City
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Information about this station
Facilities
Mobility Disorders
- East corner of the pedestrian tunnel from the foyer of the station to the regional- and mainline rail platform, track 2 and 3 (section F)
- Between Regional- and mainline rail platform, track 1 (section D) and foyer
- From western pedestrian tunnel from Erich-Steinfurth-Straße upwards to S-Bahn platform, track 8 and 9
- In the eastern part of the pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 2 and 3
- In the western pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7
- In the western part of the pedestrian tunnel from the foyer of the station upwards to the S-Bahn platform, track 8 and 9
- In the western part of the pedestrian tunnel from Erich-Steinfurth-Straße upwards to the S-Bahn platform, track 10 and 11
- From lower level (parking garage) upwards to the main floor
- From lower level (parking garage) upwards to the main floor
Ticket Office
S-Bahn Customer Center
Location
Berlin Ostbahnhof station
Koppenstr. 3
10243 Berlin
In the main hall
Opening hours
| Counter for ticket sales & subscriptions | |
| Monday – Friday | 08:00 - 20:00 |
| Saturday | 07:00 - 21:00 |
| Sunday, Holiday | 07:00 - 21:00 |
| Counter for information, EBE & other services | |
| Monday – Friday | 06:00 - 22:00 |
| Saturday | 07:00 - 21:00 |
| Sunday, Holiday | 07:00 - 21:00 |
Department for Increased Transport Charges
Location
Your contact point for questions about the increased transport charge (ticket control)
Berlin Ostbahnhof station
Koppenstr. 3
10243 Berlin
In the main hall in the customer office on the gallery (1st floor) or in the customer center (first floor)
Opening hours
| Customer office (Kundenbüro) | |
| Monday – Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 18:00 |
| Saturday, Sunday, Holiday | closed |
| Customer Center (Kundenzentrum) | |
| Monday – Friday | 06:00 - 22:00 |
| Saturday | 07:00 - 21:00 |
| Sunday, Holiday | 07:00 - 21:00 |
DB Travel Center
Location
Berlin Ostbahnhof station
Koppenstr. 3
10243 Berlin
On the ground floor, exit Stralauer Platz
Opening hours
| Monday – Friday | 08:00 - 19:00 |
| Saturday | 09:00 - 18:00 |
| Sunday, Holiday | 09:00 - 18:00 |
Equipment
- Restroom: rail & fresh WC-Center in the station & Berlin toilet at the Erich-Steinfurth-Str. / Hermann-Stöhr-Platz
- Park & Ride: Street At the Ostbahnhof
- Ticket machine: 9x
- Ticket stamping machine: 20x
- Info point: 2x (je 1x each on both platforms)
Mobility aids
- Elevators (12)
Regional traffic / long-distance traffic
- Between eastern pedestrian tunnel from foyer of the station and regional- and mainline rail platform, track 6 and 7 (section F)available
- Regional- and mainline rail platform, track 6 and 7 (in section B) passage to the S-Bahn platform, track 8 and 9, to the S-Bahn platform, track 10 and 11 and to the exit Erich-Steinfurth-Straßeavailable
- Regional- and mainline rail platform, track 6 and 7 (in section B) crossover to S-Bahn platform, track 8 and 9 and S-Bahn platform, track 10 and 11 and exit Erich-Steinfurth-Straßeavailable
- Between eastern pedestrian tunnel from the foyer of the station to regional- and mainline rail platform, track 6 and 7 (section F)available
- Lower level (parking garage) - ground level - upper levelavailable
- Nicht Reisendenrelevantavailable
- Nicht Reisendenrelevantavailable
- Nicht Reisendenrelevantavailable
- East corner of the pedestrian tunnel from the foyer of the station to the regional- and mainline rail platform, track 2 and 3 (section F)not available (under construction)
- Between Regional- and mainline rail platform, track 1 (section D) and foyernot available (under construction)vsl. bis KW 20
Urban transport
- Between eastern pedestrian tunnel to the foyer of the station building to S-Bahn platform, track 10 and 11available
- Between eastern pedestrian tunnel from foyer to S-Bahn platform, track 8 and 9available
- Escalators (18)
Regional traffic / long-distance traffic
- In the central part of the pedestrian tunnel from the foyer of the station upwards to the S-Bahn platform, track 8 and 9available
- In the central part of the pedestrain tunnel from the foyer of the station upwards to the S-Bahn platform, track 10 and 11available
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7available
- In the eastern part of the pedestrian tunnel from the foyer of the station upwards to the S-Bahn platform, track 8 and 9available
- From main floor upwards to the galery near by "S-Bahn Kundenzentrum"available
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 2 and 3available
- From galery near by "S-Bahn Kundenzentrum" downwards to the main flooravailable
- From galery near by "S-Bahn Kundenzentrum" downwards to the main flooravailable
- From main floor upwards to lower level (parking garage)available
- From western pedestrian tunnel from Erich-Steinfurth-Straße upwards to S-Bahn platform, track 8 and 9currently no access for technical Information
- In the eastern part of the pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11currently no access for technical Information
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 2 and 3not available
- In the western pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11not available (under construction)
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7not available
- In the western part of the pedestrian tunnel from the foyer of the station upwards to the S-Bahn platform, track 8 and 9not available
- In the western part of the pedestrian tunnel from Erich-Steinfurth-Straße upwards to the S-Bahn platform, track 10 and 11not available
- From lower level (parking garage) upwards to the main floornot available
- From lower level (parking garage) upwards to the main floornot available
Departure times
Current departure times
{ "station":119 }
Regular departure times
Timetable valid for several months without consideration of construction projects.
Weekdays
Constructions & disruptions 10
Back to overview
at weekend
Ahrensfelde <> Potsdam Hbf
Train service changed
Information
- Timetable change
- Platform change
- Please note further information.
- Please use the timetable information before starting your journey.
Back to overview
at weekend
Friedrichstraße <> Ostbahnhof
Train service changed
Information
- Timetable change:
- The S3 to Erkner runs form Friedrichstraße to Ostbahnhof 2 - 5 minutes earlier.
- Please note further information.
- Please use the timetable information before starting your journey.
Back to overview
Information
Back to overview
Friedrichstraße > Ostbahnhof
Train service changed
Back to overview
Warschauer Str. <> Alexanderplatz
Shuttle Service
Information
- Rail replacement bus service
- Bus S7: Warschauer Straße <> Alexanderplatz
- Please use the timetable information before starting your journey.
Back to overview
Warschauer Straße
Train service changed
Back to overview
at night
Warschauer Straße <> Westkreuz
Train service changed
Information
Back to overview
at night
Ahrensfelde <> Potsdam Hbf
Train service changed
Information
- Timetable change
- Platform change
- Please use the timetable information before starting your journey.
Back to overview
Information
- Interval change
- Timetable change
- Please use the timetable information before starting your journey.
Back to overview
Information
- Interval change
- Timetable change
- Please use the timetable information before starting your journey.
Contact
Station Operator
Geschäftsbereich Personenbahnhöfe:
DB InfraGO AG
Europaplatz 1
10557 Berlin
Help / Contact: The 3-S-Central
For questions or advice on service, safety, or cleanliness at the station, the 3-S-Central Berlin is available 24 hours a day:
- Tel.: +49 030 297-1055
- Website
Safety at the Station
If you or any other passenger requires assistance, witnessed a crime, or discovered property damage of any kind, please contact:
- On-site personnel: supervisory staff, security guards, DB Service Store employees, ticketing staff, or, in extreme cases, train drivers.
- The Federal Police Headquarters, Berlin: Tel .: +49 0800 6 888000
- Any other police department.
- The security control center of S-Bahn Berlin: Tel +49 030 297 51114
Station cleanliness
- Learn more about cleanliness at the stations
- Report garbage or grime directly to our cleaning teams via WhatsApp: +49 157 923 628 36
- Report vandalism at +49 30 297-51114 and receive a reward of up to € 1,000.
Accessibility On The Go
Advertising
- Advertising spaces inside the Berlin S-Bahns
- You can apply for advertising at train stations at www.stroeer.de (Website in german)
Fare zones
The tariff area of the Verkehrsverbund Berlin-Brandenburg (VBB) includes the federal state of Berlin and the state of Brandenburg with its administrative districts and independent cities of Brandenburg, Cottbus, Frankfurt (Oder) and Potsdam.
Berlin and the surrounding regions are divided into fare zones a, b and c gegliedert.
Fare zone Berlin a includes the city center of Berlin, including the S-Bahn-Ring.
Fare zone Berlin b begins outside the S-Bahn ring and reaches to the city limits.
Fare zone Berlin c includes both the outskirts of Berlin and the city of Potsdam.