Location in the City
Information about this station
Ticket Office
S-Bahn Customer Center
Location
Berlin Zoologischer Garten station
Hardenbergplatz 13
10623 Berlin
Right next to the DB travel center, in the former baggage hall of the reception building, entrance Jebenstraße
Opening hours
Monday – Friday | 08:00 - 20:00 |
Saturday | 09:00 - 18:30 |
Sunday, Holiday | 09:00 - 18:30 |
DB Travel Center
Location
Berlin Zoologischer Garten station
Hardenbergplatz 13
10623 Berlin
In the former baggage hall of the reception building, entrance Jebenstraße
Opening hours
Monday – Friday | 08:00 - 19:00 |
Saturday | 10:00 - 17:30 |
Sunday, Holiday | 10:00 - 17:30 |
Equipment
- Bike parking
- Ticket machine: 6x
- Restroom: In the main hall
- Ticket stamping machine: 10x
- Taxi
- Info point: 1x
Mobility aids
- Accessibility
- Elevators (4)
Urban transport
- street <> platform U2 direction Pankow (facility of the BVG)available
- Intermediate level der U2 <> streetavailable
- Platform U2 direction Ruhleben <> platform U9available
- to platform 5/6 (S-Bahn)available
- Escalators (12)
Regional traffic / long-distance traffic
- From eastern tunnel upwards to regional- and mainline rail platform, track 3 and 4available
- between plattform 3-4 and mainhall (ground floor)available
- plattform 3-4, middleavailable
- available
- available
- available
- available
- From regional- and mainline rail platform, track 3 and 4 downwards to eastern tunnelavailable
- From regional- and mainline rail platform, track 1 and 2 downwards to eastern tunnelavailable
- From eastern tunnel upwards to regional- and mainline rail platform1/2 Eastavailable
Urban transport
- From Hardenbergstraße (beneath the bridge/supermarket Ulrich) upwards to S-Bahn platform, track 5 and 6 (western corner of the platform)available
- From S-Bahn platform, track 5 and 6 (centre of the platform) downwards to the foyer of the stationavailable
Current departure times
Regular departure times
Timetable valid for several months without consideration of construction projects.
Weekdays
Polizeieinsatz Treptower Park
last updated: 00:54 / 07.05.2024
Nach einem Polizeieinsatz in Treptower Park kann es auf den Linien S41, S42, S8 und S9 noch zu Verspätungen und eventuellen Zugausfällen kommen.
Wir bitten um Ihr Verständnis.
Altglienicke/Grünau) Schöneweide/Neukölln <> Ostkreuz/Warschauer Straße (Spandau)
- Rail replacement bus service:
- Bus S41/S42: Neukölln <> Ostkreuz
- Bus S9: Schöneweide <> Ostkreuz
- Interval change:
- Altglienicke <> Adlershof S-Bahn service only at 20-minutes interval with the S9
- Grünau <> Adlershof S-Bahn service only at 20-minutes interval with the S46
- Timetable change
- Platform change
- Please use the timetable information before starting your journey.
Ahrensfelde/Wartenberg/Kaulsdorf <> Warschauer Straße/Wannsee
- Interval change:
- Ahrensfelde <> Springpfuhl S-Bahn service only at 20-minutes interval.
- Friedrichsfelde Ost <> Ostkreuz S-Bahn service only at approx. 2-/2-/16-minutes interval.
- Timetable change
- Platform change
- Please use the timetable information before starting your journey.
Ostbahnhof <> Westkreuz
- Rail replacement bus service:
- Bus S7 Friedrichstraße <> Zoologischer Garten
- Interval change:
- Zoologischer Garten <> Charlottenburg S-Bahn service only at 10-minutes interval with the S7 and S9
- Timetable change
- Platform change
- Please use the timetable information before starting your journey.
Lichtenberg <> Ostbahnhof <> Westkreuz
- Interval change:
- Ostbahnhof <> Friedrichstraße S-Bahn service only at 10-minutes interval with the S3 and S9
- Platform change
- Please use the timetable information before starting your journey.
Ostbahnhof <> Westkreuz
- Interval change:
- Alexanderplatz <> Friedrichstraße S-Bahn service only at 10-minutes interval with the S3 and S9
- Timetable change
- Please use the timetable information before starting your journey.
(Altglienicke/Grünau) Schöneweide <> Treptower Park/Spandau
- Rail replacement bus service:
- Bus S9: Schöneweide <> Baumschulenweg
- S-Bahn-shuttle service:
- Baumschulenweg <> Treptower Park at 20-minutes interval
- Interval change:
- Altglienicke <> Adlershof S-Bahn service only at 20-minutes interval with the S9
- Grünau <> Adlershof S-Bahn service only at 20-minutes interval with the S46
- Timetable change
- Platform change
- Please use the timetable information before starting your journey.
Flughafen BER/Grünau/Spindlersfeld <> Baumschulenweg (Treptower Park/Spandau)
- no S-Bahn service: Altglienicke/Grünau/Spindlersfeld <> Schöneweide <> Baumschulenweg
- no S-Bahn service: Treptower Park <> Warschauer Straße (S9-curve),please use the bypass via Ostkreuz (with transfers and platform changes).
- Replacement bus service:
- Bus S46: Grünau <> Baumschulenweg
- Bus S47: Spindlersfeld <> Baumschulenweg
- Bus S9X: Flughafen BER <> Baumschulenweg (EXPRESS-Bus)
- Bus S9A: Grünbergallee <> Baumschulenweg
- Shuttle service:
- Baumschulenweg <> Treptower Park (with a change in Plänterwald) at 10-minutes interval.
- Platform change
- Please use the timetable information before starting your journey.
Mahlsdorf/Ahrensfelde/Wartenberg <> Warschauer Straße
- Interval change:
- Mahlsdorf/Ahrensfelde <> Friedrichsfelde Ost S-Bahn service only at 20-minutes interval with the S5 and S7
- Friedrichsfelde Ost <> Nöldnerplatz S-Bahn service only at approx. 7-/13-minutes interval (city inward) and 2-/18-minutes interval (out of the city) with the S5 and S7
- Timetable change
- Platform change
- Please use the timetable information before starting your journey.
Alexanderplatz > Grunewald
- Der Zug Flughafen BER ab 0:49 Uhr nach Grunewald (an 1:55 Uhr) endet bereits um 1:32 Uhr in Alexanderplatz.
- Der Zug fällt von Alexanderplatz bis Grunewald aus.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Charlottenburg > Warschauer Straße
- Der Zug Charlottenburg ab 3:02 Uhr nach Flughafen BER (an 4:00 Uhr) beginnt erst um 3:26 Uhr in Warschauer Straße.
- Der Zug fällt von Charlottenburg bis Warschauer Straße aus.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Westkreuz > Warschauer Straße
- Der Zug Westkreuz ab 3:12 Uhr nach Flughafen BER (an 4:16 Uhr) beginnt erst um 3:39 Uhr in Warschauer Straße.
- Der Zug fällt von Westkreuz bis Warschauer Straße aus.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Westkreuz > Ostbahnhof
- Der Zug Westkreuz ab 3:32 Uhr nach Flughafen BER (an 4:36 Uhr) beginnt erst um 3:57 Uhr in Ostbahnhof und fällt von Westkreuz bis Ostbahnhof aus.
- Der Zug fällt von Westkreuz bis Ostbahnhof aus.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Station Operator
Geschäftsbereich Personenbahnhöfe:
DB InfraGO AG
Europaplatz 1
10557 Berlin
Help / Contact: The 3-S-Central
For questions or advice on service, safety, or cleanliness at the station, the 3-S-Central Berlin is available 24 hours a day:
- Tel.: +49 030 297-1055
- Website
Safety at the Station
If you or any other passenger requires assistance, witnessed a crime, or discovered property damage of any kind, please contact:
- On-site personnel: supervisory staff, security guards, DB Service Store employees, ticketing staff, or, in extreme cases, train drivers.
- The Federal Police Headquarters, Berlin: Tel .: +49 0800 6 888000
- Any other police department.
- The security control center of S-Bahn Berlin: Tel +49 030 297 51114
Station cleanliness
- Learn more about cleanliness at the stations
- Report garbage or grime directly to our cleaning teams via WhatsApp: +49 157 923 628 36
- Report vandalism at +49 30 297-51114 and receive a reward of up to € 1,000.
Accessibility On The Go
Advertising
- Advertising spaces inside the Berlin S-Bahns
- You can apply for advertising at train stations at www.stroeer.de (Website in german)
Fare zones
The tariff area of the Verkehrsverbund Berlin-Brandenburg (VBB) includes the federal state of Berlin and the state of Brandenburg with its administrative districts and independent cities of Brandenburg, Cottbus, Frankfurt (Oder) and Potsdam.
Berlin and the surrounding regions are divided into fare zones a, b and c gegliedert.
Fare zone Berlin a includes the city center of Berlin, including the S-Bahn-Ring.
Fare zone Berlin b begins outside the S-Bahn ring and reaches to the city limits.
Fare zone Berlin c includes both the outskirts of Berlin and the city of Potsdam.